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Rahul Agarwal steps in as VP of IT at MakeMyTrip Group
MUMBAI: MakeMyTrip Group has a new technology captain at the helm. Rahul Agarwal has been appointed vice president, information technology, and will lead enterprise technology across the group’s ecosystem, including MakeMyTrip, Goibibo, redBus and other entities.
In his new role, Agarwal will oversee critical technology pillars such as ERP, analytics, artificial intelligence and cloud platforms. His mandate is clear. Simplify complex systems, scale smartly and drive digital transformation that keeps pace with the group’s ambitions in India’s fast-moving travel market.
Announcing the move, Agarwal shared his excitement about taking on the responsibility of leading enterprise technology across the MakeMyTrip Group, with a sharp focus on building strong, future-ready platforms.
Agarwal brings with him a career that blends deep technical expertise with hands-on transformation experience. Before joining MakeMyTrip, he was AVP and centre of excellence head for supply chain and ERP at Airtel, where he led large-scale digitisation, AI-led supply chain initiatives and global ERP implementations across multiple markets.
His earlier stints include senior technology leadership roles at The Coca-Cola Company, KPMG India and Deloitte, where he worked at the intersection of IT strategy, ERP modernisation and business transformation. Over the years, he has built a reputation for turning complex technology programmes into systems that actually work for businesses.
At MakeMyTrip Group, Agarwal now steps into a role where technology quietly shapes every journey, from booking a bus seat to planning an international holiday. For travellers, his work may stay behind the scenes. For the company, it could be the engine that keeps the journey smooth, smart and future-ready.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
