Ola Electric narrows Q1 loss to Rs 336 crore as AI boosts sales

MUMBAI: Ola Electric is putting AI in the driver’s seat as it works to steer its business back towards growth. The electric two-wheeler maker narrowed its loss in the June quarter while using artificial intelligence to sharpen everything from customer calls to sales conversions.

Ola Electric reported a consolidated net loss of Rs 336 crore for the quarter ended 30 June 2026, narrowing from Rs 500 crore in the previous quarter. Revenue from operations rose to Rs 455 crore, up from Rs 265 crore sequentially, supported by higher electric two-wheeler deliveries and lower operating expenses.

The Bengaluru-based EV maker is also increasingly using AI as a sales tool. Ola said it has shifted customer engagement towards AI-led calling, resulting in around 47 per cent higher appointment conversions and 17 per cent higher sales conversions on connected calls compared with manual inside-sales calling.

The technology is also being deployed across sales, registration and fulfilment, with the company looking to automate high-volume processes and improve execution as its business scales.

The June quarter brought a broader improvement in operating metrics. Ola Electric said registrations jumped 97 per cent quarter on quarter, significantly ahead of the 17 per cent growth recorded by the overall electric two-wheeler market.

Its market share consequently improved from 5.1 per cent to 8.4 per cent, while automotive revenue increased 72 per cent sequentially. At the same time, consolidated operating expenses fell 22 per cent quarter on quarter to Rs 333 crore, helping narrow the bottom-line loss.

Ola is also looking beyond the initial vehicle sale to build recurring revenue from its installed base of more than one million customers. The company is investing in parts availability, technician productivity, digital service workflows and repair economics as an increasing number of vehicles move beyond their warranty periods.

AI is expected to play a wider role across this business, with Ola planning to use it in customer acquisition, service operations, procurement and battery cell research and development.

The strategy reflects a shift from simply chasing EV volumes towards improving the economics around each customer and vehicle. With competition intensifying in India’s electric two-wheeler market, the ability to convert enquiries efficiently, keep vehicles on the road and generate revenue after the sale could become as important as the number of scooters registered.

Ola Electric chairman and managing director Bhavish Aggarwal said the company was focused on building growth around discipline and technology rather than pursuing expansion at any cost.

For Ola, then, the latest quarter is less about putting the pedal to the metal and more about making every turn count with AI increasingly becoming part of the machinery behind the recovery.