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NFO/TNS automotive award fete best in the autocar segment

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MUMBAI: The NFO/TNS Voice of the Customer Awards 2003 were presented at a glittering ceremony in New Delhi on 14 January 2004.

Maruti 800 was awarded as the Best Entry Compact Car, while Honda Accord was crowned as the Best Entry Luxury Car.

Based on two studies: the NFO Total Customer Satisfaction Study and the NFO Used-Car Buyer Study, which were conducted during late 2003 period, the second edition of the “Voice of the Customer” awards saw a good attendance from the automotive industry.

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A company release informs that a combined sample of nearly 12,000 car owners, across India, were studied making these the largest syndicated studies conducted in India.

The total customer satisfaction study focuses on new car buyers, with one to 36 months of ownership experience. NFO also included the following areas affecting a buyer’s ownership experience: new car sales and delivery process, product quality, product performance and design, after-sales service, cost-of-ownership, and brand image.

According to the release, the 2003 Used-Car Buyer Study is the first syndicated offering that examines the needs and expectations of the used-car buyers, a fast growing segment in the Indian automotive industry. The award is based on the resale value index for a two-year old used car. Additionally, the study also examines other critical issues like shopping dynamics, used-car satisfaction, after-sales experience, and product durability.

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The NFO Voice of the Customer Awards for the Total Customer Satisfaction Study went to:

Maruti 800 as the Best Entry Compact Car

Maruti Wagon R as the Best Premium Compact Car

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Tata Indica Diesel as the Best Diesel Small Car

Hyundai Accent as the Best Entry Midsize Car

Honda City as the Best Midsize Car

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Ford Ikon Diesel as the Best Diesel Midsize Car

Skoda Octavia as the Best Premium Midsize Car

Honda Accord as the Best Entry Luxury Car

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Mahindra Scorpio as the Best SUV

While the NFO Voice of the Customer Awards for the Used car buyer study :

Maruti 800 – Best Resale Value in Entry Compact Segment

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Hyundai Santro – Best Resale Value in Premium Compact Segment

Tata Indica Diesel – Best Resale Value in Diesel Small Car Segment

Hyundai Accent – Best Resale Value in Entry Midsize Segment

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Honda City – Best Resale Value in Midsize Segment

Toyota Qualis – Best Resale Value in SUV Segment

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Indian Silk House Agencies launches ‘Shubho Smriti’ PoilaBoishakh campaign

Brand celebrates Bengali New Year with stories of 100 women and their saree memories.

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MUMBAI: Indian Silk House Agencies has woven a beautiful new story for PoilaBoishakh, one stitched together with memories, emotions, and the timeless elegance of a saree. The leading saree retailer has unveiled ‘Shubho Smriti’, a digital-first campaign that brings together the voices of 100 women sharing their personal celebrations of the Bengali New Year. The campaign highlights how the saree remains an essential thread in these evolving traditions, from daughters gifting their mothers after years of quiet sacrifice to sarees passed down through generations carrying decades of love.

Indian Silk House Agencies CEO Darshan Dudhoria said, “What gives any tradition its relevance over time are the memories people attach to it. For over five decades, we have been closely connected to this cultural fabric. This campaign came from a simple intent to listen to these stories of our customers and bring them together.”

To mark the occasion, the brand has launched a dedicated PoilaBoishakh collection featuring handwoven textiles such as Matka silk and Jamdani, along with classic reds and whites, softer seasonal hues, and brighter options. The collection starts at ₹999 and is now available online and in stores across Eastern India.

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By blending cultural nostalgia with contemporary storytelling, Indian Silk House Agencies has created more than just a campaign, it has turned personal memories into a shared celebration of tradition, emotion, and timeless style.

This PoilaBoishakh, the brand reminds us that the most beautiful things in life are often the ones we weave into our own stories, one elegant drape at a time.

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