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Muthoot Microfin hires 2,300+ employees during pandemic

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New Delhi: At a time when businesses worldwide are struggling to retain employees and maintain salaries, Muthoot Microfin has expanded its employee strength by 37 per cent.

In a statement issued on Friday, the microfinance firm said it has hired more than 2,300 employees while opening as many as 64 new offices across different parts of the country. Most of the new employees were roped in as part of recruitment drives conducted for candidates who had lost their job due to the pandemic.

The firm has allowed all employees to work from home during the period, apart from providing Covid insurance for all, covering hospitalisation costs as well as expenses on medicine. “Besides, Muthoot Microfin ensured no pay cut and complete job security for all employees. It was on the basis of these aforementioned initiatives that the company was ranked among ‘Best Place to Work’ by GPTW Institute,” said the company.

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Muthoot Microfin CEO Sadaf Sayeed said, “We have always kept employee wellbeing on the top of the pedestal, as they are the backbone of our institution. As the pandemic struck, we issued alerts and opened a full-fledged control room to address the panic and concerns among our employees. Also, we actively engaged with them through skill development programs.”

The company’s HR head Subhransu Pattnayak added, “Our communication strategy was primarily to keep in constant touch with all employees throughout the lockdown period and keep a tab on their safety and wellbeing. We also rolled out a slew of employee engagement activities, associated with online learning platforms and activated internal LMS for skill training of employees. We invested a lot on providing training to our staff over the past year.” 

The company has disbursed Rs 2,700 crores worth of loans in FY2021.

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MAM

Visa appoints Suresh Sethi as India country head

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MUMBAI: In India’s fast-moving payments race, Visa has just swiped in a new leader. The company has named Suresh Sethi as its India country head, marking a key leadership shift as it sharpens its focus on digital payments growth in the market. Sethi steps into the role following his recent exit from Protean eGov Technologies, where he served as chief executive officer. He succeeds Sandeep Ghosh, who has moved on after more than four years at Visa to pursue an external opportunity.

The appointment comes at a time when Visa is doubling down on its expansion strategy across India and the wider region, deepening partnerships and accelerating adoption in an increasingly competitive digital payments ecosystem.

Sethi brings with him a broad, cross-market perspective shaped by decades of experience across corporate banking, retail financial services, mobile money and large-scale government technology initiatives. He began his career at Citigroup, where he spent 14 years working across India, Africa, South America and the United States, focusing on transaction banking services within the corporate bank.

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His appointment signals a blend of institutional experience and market familiarity qualities that could prove critical as Visa navigates a landscape where fintech innovation, regulatory evolution and consumer adoption are all accelerating at once.

As digital payments in India continue to scale rapidly, the leadership change underscores a simple reality, in a market where every tap, scan and swipe counts, who leads the charge can matter just as much as the technology itself.

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