Brands
Mastercard revamps its logo keeping digital world in mind
MUMBAI: Leading global payments & technology company Mastercard has revamped its logo, a first for the financial services giant in 20 years, according to reports.
The new card logo no longer reads CamelCase; it’s just “Mastercard” now and in some cases “mastercard’, as per theverge.com. The logo still has the overlapping red and yellow circles and sans-serif font, but all the elements are finer and sharper.
Knowing that almost 2.3 billion people carry the company’s cards, one would wonder why it needed a change in the first place endangering its 20 year old brand identity.
“This is really one of the most broadly distributed and most widely seen marks in the world,” said Michael Bierut, who designed the new branding with Pentagram partner Luke Hayman in an interview with the media. Between them, the acclaimed designers have revamped identities for everyone from Verizon to New York Magazine to Hillary Clinton.
There is also the question of credibility. Consistent branding is one of the ways in which banks and credit cards build trust with their customers. But as the function that these financial services offer have evolved with time between online payment platform, a digital wallet, and a technology company, suiting the current digitally charged consumers, it is important to have a logo that reflects just that.
“It needs to thrive in a digital space,” Mastercard’s customer experience and design head Cindy Chastain had said on the new change. “It’s simplified. It’s modernized and optimized for relevance in an increasingly digital world.”
In other words, traditional financial companies are now opting for logos that not only look good and trustworthy on banners, billboards and cards, but on laptop screens, smartwatches and of course as app logos as well.
Brands
Uber launches hotel bookings feature in partnership with Expedia
From hotel bookings to room service at your door, the ride-hailing giant is making its boldest push yet into everyday life
CALIFORNIA: Uber is done being just a taxi app. At its annual GO-GET product event, the world’s leading mobility and delivery platform unveiled a sweeping set of new features designed to plant itself at the centre of how people travel, eat and shop, hotel bookings included.
The headline move is a partnership with Expedia Group that lets Uber users in the United States book hotels directly within the Uber app, with access to a catalogue that will eventually grow to more than 700,000 properties worldwide. Uber One members get 10 per cent back in Uber One credits on all hotel bookings and savings of at least 20 per cent on a rolling list of more than 10,000 hotels globally. Vacation rentals from Vrbo, Expedia Group’s home-rental brand, will be added later this year. The partnership is expected to expand beyond the United States. From June, Uber rides will also be integrated directly into the Expedia app, with push notifications sent to travellers ahead of hotel check-in to book discounted Uber rides for the duration of their stay.
Dara Khosrowshahi, chief executive of Uber, framed the expansion in terms of the modern condition. “Uber is becoming an app for everything, helping people go, get, and now travel all in one place,” he said. “We’re all living through a moment of real cognitive overload: too many apps, too many decisions, too much noise. At the end of the day, our job is to help people reclaim their time, spending less of it managing the logistics of life and more of it actually living.”
Ariane Gorin, chief executive of Expedia Group, struck a similarly ambitious note. “Travel should feel effortless, and this partnership gets us one step closer to offering a seamless traveller experience,” she said. “By connecting our two-sided marketplace with Uber, we’re bringing Uber rides directly into the Expedia app and Expedia Group’s lodging inventory into the Uber app through our Rapid API technology. Together, we’re helping travellers spend less time planning and more time enjoying the journey.”
Beyond hotels, the product announcements come thick and fast. Travel Mode, available within both the Uber and Uber Eats apps, offers curated recommendations on local favourites, tourist destinations, OpenTable restaurant reservations and on-demand delivery to hotel rooms. Uber One International means the membership programme now works globally, allowing members to earn credits on rides abroad that can be redeemed once back home. A new Shop for Me feature lets users request items from any store, even those not listed on the app. Eats for the Way allows riders in select cities booking an Uber Black or Uber Black SUV to have a drink or snack waiting for them in the car. Voice Bookings, powered by artificial intelligence, lets users book a ride conversationally, without touching their phone. And a redesigned One Search bar consolidates results for places, food and items across the entire Uber platform in a single query.
Uber has now logged more than 72 billion trips since it launched in 2010. The question it is now answering is what comes after the ride. The answer, apparently, is everything else. Whether users want a hotel in Paris, a coffee in the back of a car or a snake plant from the local garden centre, Uber would very much like to be the one to provide it. The app economy’s land grab has a new front-runner.
NOTE: The image used is AI generated and only for representational purposes.
