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Mailbox is still an effective marketing tool to reach Americans

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MUMBAI: The mailbox continues to thrive in the digital media age in the US.

 

 
The Gen X, Gen Y, and the Mail study commissioned by the US Postal Service examined the attitudes of Generation X and Generation Y towards mail and found that over three-quarters of this generation reads and responds to mail just like their older counterparts.

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The Gen X generation was born between 1965 and 1972, and makes up roughly 17 per cent of the US population. Born between 1977 and 1994, Gen Y makes up about 25 per cent of the population. Despite developing trends in new media channels, the findings conclude that young consumers are more likely to read and respond to printed material such as flyers, circulars, catalogues and newsletters that reach them through the mailbox. The study examined how young consumers perceive mail, how they use it and how mail fits into their high-tech lives.

 
 
US Postal Service executive VP and CMO Anita Bizzotto says, “To effectively reach this younger generation of Americans, whose lives are being shaped by digital media, marketers must deliver smarter, more sophisticated and relevant messages and must use the right media channel to drive their messages”.

The study’s findings show that 86 per cent of Generation X and 87 per cent of Generation Y bring in the mail the day it is delivered. 70 per cent of Generation X and 82 per cent of Generation Y sort through their mail immediately. These young consumers feel comfortable searching for products online, but more than half said they keep catalogues for an extended period of time and browse through them repeatedly.

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“Mail offers marketers the unique ability to make a physical connection with these young adults. It gets their attention and builds brands with them,” Bizzotto added. The Gen X, Gen Y, and the Mail study included several key findings:

– Mail plays an important role in the lives of both the groups
– Young consumers rate 75 per cent of the mail they receive as valuable
– 58 per cent of Generation X and 66 per cent of Generation Y prefer mailed bills to manage finances
– Mail keeps Generation X and Y in touch with the marketplace and influences them to make a purchase
— 74 per cent of Generation X and 68% of Generation Y direct mail receivers read retail advertising mail
– 68 per cent of Generation X and 73% of Generation Y retail direct mail readers have used mailed coupons
– Mail is preferred by both groups for financial services offers

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Brands

Aptronix unveils ‘Big & Beyond’ campaign, opens largest store in Hyderabad

Naga Chaitanya, Sobhita front push as retailer expands premium Apple experience

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HYDERABAD: Aptronix has rolled out its most ambitious brand push yet with the launch of the ‘Big & Beyond Aptronix’ campaign, alongside the opening of its largest retail store in India.

The campaign features actors Akkineni Naga Chaitanya and Sobhita Dhulipala as brand faces, signalling a sharper focus on aspirational, experience-led retail as the company scales its presence in the premium Apple ecosystem.

At the centre of the rollout is a new 8,000 sq. ft. flagship outlet at Sarath City Capital Mall, now the largest Aptronix store in the country and among the biggest Apple Premium Reseller formats in India. The space is designed to offer immersive product discovery, personalised guidance and integrated service support, positioning the store as more than just a point of sale.

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The campaign itself leans into themes of scale, ambition and accessibility, aiming to connect with a younger, increasingly design-conscious generation of Apple users. By pairing celebrity appeal with in-store experience, Aptronix is looking to deepen emotional engagement while reinforcing its premium positioning.

A key pillar remains its ‘Limitless Aptronix Exchange’ programme, which offers customers simplified upgrade paths, transparent pricing and wider access to Apple devices. The initiative has been central to driving adoption by making high-end technology more approachable for a broader audience.

Premium Lifestyle and Fashion founder & owner Sutinder Singh said the new store reflects a long-held belief that Indian consumers should have access to the best Apple retail experience without compromise. He added that the campaign’s celebrity faces mirror the brand’s core values of elegance, ambition and confidence.

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Aptronix CEO Meghna Singh said the ‘Big & Beyond’ theme reflects how the company operates, with a focus on building a best-in-class retail experience. She noted that the Hyderabad launch and the campaign together signal Aptronix’s intent to set new benchmarks in the category.

With this dual push of scale and storytelling, Aptronix is not just expanding its footprint but also redefining how premium tech retail is experienced in India.

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