MAM
Kapture CX appoints Gaurav Juneja as chief revenue officer
Mumbai: Kapture – a renowned SaaS-based customer experience platform has announced the appointment of Gaurav Juneja as the new chief revenue officer (CRO). As part of the strategic appointment, Gaurav will be responsible for developing and executing global growth strategies for Kapture’s business across Indian and international markets.
Gaurav has over 15 years of experience in building a revenue sales funnel, and managing and maintaining relationships across organisational functions and the company’s clientele. He is a strong business leader with a proven track record for driving integration between all revenue functions. Gaurav’s strategic focus will be on enhancing Kapture’s market adoption and expanding its footprint, leveraging the platform’s capabilities to deliver unparalleled customer experiences. His appointment underscores Kapture’s commitment to innovation and its ambition to set global benchmarks in customer service.
Commenting on the appointment decision, Kapture CEO and co-founder Sheshgiri Kamth said, “Gaurav Juneja is in complete tandem with Kapture CX’s exponential growth trajectory. We have confidence in his ability to lead and contribute to the company’s growth and prowess. Together, we look forward to delivering exceptional customer experiences and revolutionising the industry.”
Delighted about the new role, Gaurav Juneja said, “I am truly excited to join Kapture as the Chief Revenue Officer, drawn by our shared mission of revolutionising customer experiences. In today’s ever-evolving landscape, where customers crave seamless & contextual conversations, Kapture stands out with its AI-first platform and a unique vertical focus on sectors like Retail & Ecom, BFSI, Consumer Durables and Travel. What sets Kapture apart is not just its vision but its tangible impact, with over 400 leading enterprise customers leveraging the platform across the US, South East Asia, and India.”
“I am enthusiastic about contributing to Kapture’s success story and redefining the global standards for customer excellence. Together, we will continue to innovate and lead, ensuring Customer experience becomes a key competitive advantage in this fast-paced, interconnected world,” he added.
Prior to his joining at Kapture CX, Gaurav Juneja served as head of digitalisation at Google where he worked with some of the largest omni channel businesses in BFSI, retail, auto and FMCG verticals. His venture into entrepreneurship saw him co-founding StarQuik, a testament to his visionary leadership and knack for innovation, which was later acquired by TATA Trent, marking a significant milestone in his career. Gaurav’s extensive experience also includes senior roles at renowned businesses like Lehman Brothers and Reliance, where he demonstrated exceptional skill in driving growth and leading teams to success.
Gaurav’s unique blend of technical expertise, entrepreneurial success, and executive leadership makes him the ideal candidate to lead our revenue strategies as we aim for exponential growth globally at Kapture CX. He did his MBA from IIM Lucknow and graduated from University of Delhi.
MAM
Dish TV shareholders approve three independent directors
99.49 per cent vote of confidence strengthens board as company expands into connected TV, e-commerce and OTT.
MUMBAI: Dish TV has just been served a near-perfect vote of confidence and the shareholders have dished it out in style. Shareholders of the DTH operator have approved the appointment of three new Independent Directors with an overwhelming 99.49 per cent approval. The three appointees are Mr Arun Kumar Kapoor, Ms Heena Naishadh Bhatt and Mr Ashok Anant Paranjpe.
The strong mandate reflects continued investor faith in the company’s strategy, disciplined execution and long-term value creation. It comes as Dish TV focuses on stabilising its core DTH business while actively scaling new verticals connected TV platform VZY, B2B e-commerce ShopZop, and OTT service Watcho to build a more diversified and resilient growth trajectory.
Dish TV India Limited, CEO & executive director Manoj Dhobhal said, “We are encouraged by the shareholders’ approval of the appointment of the Independent Directors and sincerely thank them for their continued trust and confidence. The Board is already benefiting from the Directors’ collective experience, which will further sharpen strategic focus and support disciplined execution.”
With a fresh, strengthened board in place, Dish TV is well positioned to navigate the evolving media landscape. In a sector where every percentage point matters, a 99.49 per cent thumbs-up is the kind of ringing endorsement that suggests the company’s recipe for the future is already tasting right.
