MAM
Kantar brings in Chris Jansen as group CEO
MUMBAI: Data and media company Kantar has announced the appointment of Chris Jansen as group chief executive officer, effective 1 November. He is currently CEO at Cognita, a global schools group.
Jansen joins Kantar with more than 20 years of leadership experience in the services sector, ranging from brand building to service delivery transformation, alongside a background in classic FMCG marketing, and an established track record of managing private equity-owned businesses.
Welcoming Jansen on board, Kantar chairman Adam Crozier said, “Chris’ track record of building great companies, as well as his entrepreneurial and competitive spirit, further strengthens the leadership team we have been building over the past 18 months. Chris is a highly people-centric leader who understands the importance a strong culture plays in delivering outstanding results. As we continue on our transformation journey at Kantar and build on our recent business momentum, his leadership will be instrumental in fulfilling the ambition that we have for Kantar.”
Jansen has previously served in various leadership roles, and board positions at both British Gas and British Airways. He led the Automobile Association (AA) to a stock market flotation in 2014.
Kantar’s newly appointed CEO said, “Kantar is rightly regarded as a world leader in data and insights-led consultancy and has an outstanding reputation with its clients. This is a result of having outstanding people, and I am really looking forward to working very closely with the Kantar team. We have an exciting future ahead, as we continue to embrace advanced analytics and the latest technology in order to better serve our clients.”
Brands
TCS and ServiceNow join forces to fast-track AI in enterprises
New partnership aims to turn clunky workflows into smart, self-learning engines
MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.
Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.
ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”
TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”
The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.
TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.
With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.
