MAM
Ipsos India appoints Raja Bunet as COO
KOLKATA: Ipsos India has appointed Raja Bunet as chief operations officer, for leading contactless data collection operations, with immediate effect.
“Covid19 hampered our fieldwork operations due to lockdowns and restrictions, considering, face-to-face data collection accounts for almost 99 per cent of our fieldwork. And with woes of the virus far from over, we’ve majorly overhauled and launched our suite of contactless data collection solutions for clients to give them an edge in speed, quality and timely insights. And Raja Bunet from our top leadership team will be spearheading our contactless data collection operations with immediate effect. He will be designated chief operations officer,” Ipsos India CEO Amit Adarkar said.
“Ipsos India has always been at the forefront of client centricity and innovation, and I’m pleased
to announce that we are redrawing our strategy and infusing newer techniques in providing
clients with a large portfolio of tech-savvy, contactless data collection techniques and aligning
and customizing them to client requirements and exigencies. Bunet will be structuring his teams
for execution, of online and telephonic,” Adarkar added.
Contactless data collection techniques will supplement F2F data collection. In order to
overhaul the Operations and to put it on the grid, Bunet will be working jointly with Pratim
Thakurta (face-to-face, field operations head), in drafting the blueprint for Operations.
Bunet has about two decades’ experience in market research and has held a number of top-level positions in Ipsos India – from head of customer loyalty, to head of mobile research, etc; and his work experience has straddled sectors and categories. He is an alumnus of IILM, Delhi.
“In the last few months, we’ve been working on operationalizing our arsenal of contactless data
collection methodologies and are now focusing on building best-in-class processes to achieve
operational excellence,” Bunet commented.
Brands
Uidai partners with Google to help users locate Aadhaar centres
Verified Aadhaar centres to appear on Maps with services and access info
MUMBAI: Finding an Aadhaar centre may soon be as easy as finding your favourite café. In a move aimed at making public services more accessible, the Unique Identification Authority of India has partnered with Google to display authorised Aadhaar centres on Google Maps. The feature, expected to roll out in the coming months, will allow residents to locate verified centres quickly and confidently.
More than 60,000 Aadhaar centres, including state of the art Aadhaar Seva Kendras, will be mapped. When users search on Google Maps, they will be directed to authorised facilities rather than unverified listings, helping curb misinformation and confusion.
The listings will do more than drop a pin. Users will be able to see the nature of services offered at each centre, whether it is adult enrolment, child enrolment, or limited to address and mobile number updates. Details such as operating hours, parking availability and divyang friendly infrastructure will also be shown wherever applicable.
Uidai CEO Bhuvnesh Kumar, said the collaboration is part of the authority’s continued effort to improve ease of living for Aadhaar holders by making authorised centres simpler and faster to navigate.
The partnership will deepen in its next phase, with Uidai using Google Business Profile to manage information and respond directly to public feedback. Looking ahead, the two organisations are also exploring the option of enabling appointment bookings through the Google Maps interface, potentially allowing residents to plan their visits with greater efficiency.
Google India country head, strategic partnerships Roli Agarwal, said integrating verified Aadhaar centres would help millions access trusted services with confidence, bringing essential government infrastructure closer to the people who need it most.
If all goes to plan, a routine Aadhaar update may soon begin not with a queue, but with a search bar.
