Brands
Insurance Brokers Association taps Pranav Kapadia as deputy secretary general
Seasoned insurance expert joins Ibai to boost broker advocacy and drive industry growth
MUMBAI: Insurance Brokers Association of India (Ibai) has appointed Pranav Kapadia as its deputy secretary general, effective 2 February 2026. The move comes as India’s insurance sector accelerates digital adoption and navigates evolving regulations.
In his new role, Kapadia will champion broker interests while promoting a transparent, efficient, and customer-friendly insurance ecosystem. He will also deepen engagement with the Insurance Regulatory and Development Authority of India (Irdai) and key industry stakeholders.
With over 17 years of experience across finance, compliance, and governance in the insurance sector, Kapadia brings a practical understanding of industry challenges. His hands-on expertise positions him to effectively represent brokers in policy discussions and advocacy efforts.
Ibai president Narendra Bharindwal said, “Pranav Kapadia’s appointment strengthens our commitment to empowering insurance brokers in India’s evolving financial landscape. His experience and insight will be invaluable in advancing our mission and raising the professional profile of brokers.”
Kapadia commented, “This is a pivotal time for the Indian insurance sector. I look forward to fostering industry collaboration, supporting forward-looking policies, and ensuring brokers continue to serve customers effectively.”
With his blend of operational know-how and regulatory insight, Kapadia is set to elevate the role of insurance brokers and reinforce their position as trusted advisors in India’s dynamic insurance market.
Brands
Dunkin’ Donuts to exit India as Jubilant FoodWorks ends 15-year franchise deal
The quick service restaurant giant is ending a 15-year franchise partnership with the American doughnut chain, even as it renews its Domino’s agreement for another 15 years
NOIDA: Dunkin’ is done in India. Jubilant FoodWorks Ltd, the country’s leading quick service restaurant operator, has decided not to renew its franchise agreement with the American coffee and doughnut chain, and will wind down its Indian stores in a phased manner before December 31, 2026, bringing a 15-year partnership to a quiet, loss-laden close.
The decision, approved by JFL’s board on March 30, 2026, ends a relationship that began with a Multiple Unit Development Franchise Agreement signed on February 24, 2011. JFL will now evaluate and undertake what it described in a regulatory filing as the “rationalisation and/or cessation of certain operations and/or sale, transfer or disposal of assets and/or assignment or transfer of franchise rights,” all in consultation with Dunkin’s brand owners and strictly within the terms of the original agreement.
The numbers tell the story bluntly. In the financial year 2024-25, Dunkin’ India posted a revenue of Rs 37 crore against a loss of Rs 19 crore — a haemorrhage that was always going to test the patience of a parent company recording revenues of Rs 6,104 crore and a profit of Rs 194 crore in the same period. Doughnuts, it turns out, were never going to move the needle.
The contrast with JFL’s handling of its other marquee franchise could hardly be sharper. Even as it walks away from Dunkin’, the company has just doubled down on Domino’s, signing a fresh Master Franchise Agreement on March 31, 2026, granting it exclusive rights to develop and operate Domino’s Pizza stores in India for 15 years, with an option to renew for a further 10.
JFL, incorporated in 1995 and promoted by the Bharatia family, operates a network of more than 3,500 stores across six markets — India, Turkey, Bangladesh, Sri Lanka, Azerbaijan and Georgia. Its portfolio includes Domino’s and Popeyes on the global side, and two home-grown brands: Hong’s Kitchen and COFFY, a café brand in Turkey.
For Dunkin’, India was always a stretch. The brand never quite cracked the cultural code in a market where filter coffee and chai command fierce loyalty and where the doughnut remains, at best, an occasional indulgence rather than a daily habit. Fifteen years, mounting losses and a parent with better things to spend its capital on was always going to be a difficult equation to solve.
The doughnut has had its last day. The pizza, however, is staying.
