MAM
Impact Communications bags majority stake in Immersive Communication, set to disrupt market!
MUMBAI: In a move set to redefine experiential marketing in India, Impact Communications has acquired a majority stake in Immersive Communication, the cutting-edge experiential and shopper marketing agency founded by industry veteran Arti Singh. This isn’t just another corporate handshake—it’s a collision of legacy wisdom and creative dynamism, promising to turn the industry on its head.
Impact Communications, long revered for its expertise in brand strategy and execution, now has a fiery new partner in Immersive, known for its tech-driven, innovative approach to consumer engagement. Together, they are poised to craft experiences that don’t just sell products but create memories—because let’s be honest, who remembers a boring billboard?
Singh, a retail and brand activation maestro, has built Immersive Communication into a powerhouse that thrives on agility and consumer psychology. Having honed her skills at Dentsu, Madison, and other top agencies, she brings the perfect blend of creativity and market insight to this newly forged alliance. And let’s just say, she isn’t here to play small.
“This strategic partnership with Impact Communications marks a defining moment for Immersive,” said Immersive Communication founder & CEO, Singh. “This collaboration empowers us with the necessary scale, infrastructure, and innovation to reimagine how brands engage with consumers. With Impact’s operational strength and our creative agility infused with our abilities, we are set to deliver unparalleled experiential solutions across the country.”
Impact group chairman Sanjay Kaul echoed the sentiment, adding, “Partnering with Immersive Communication is a pivotal step toward creating a veritable ‘powerhouse’ that seamlessly blends creativity, technology, and execution scale. With Arti’s leadership, we are confident that this collaboration will redefine the future of experiential marketing in India.”
So, what does this mean for brands looking to dazzle their consumers? Expect next-level campaigns that blur the line between the physical and digital, fuelled by Impact’s deep-rooted industry know-how and Immersive’s future-facing approach. The collaboration will harness cutting-edge technology, expand creative talent pools, and supercharge operational capabilities—all in the name of crafting experiences that people won’t just engage with but will talk about long after they’ve happened.
This isn’t just a merger of businesses; it’s a fusion of minds determined to take marketing from predictable to phenomenal. As the industry evolves at breakneck speed, Impact and Immersive are ready to lead the charge—one jaw-dropping campaign at a time.
Brands
Jubilant FoodWorks faces Rs 47.5 crore GST demand, plans appeal
Tax authorities flag alleged misclassification of restaurant services
MUMBAI: Jubilant FoodWorks Limited has landed in a tax tussle after receiving a GST demand of Rs 47.5 crore from the office of the additional commissioner of CGST and central excise in Thane, Maharashtra.
The order, issued under the provisions of the Central Goods and Services Tax Act, 2017, relates to an alleged incorrect classification of certain services under the category of restaurant services. According to the tax authorities, this classification resulted in a short payment of goods and services tax for the period between the financial years 2019-20 and 2021-22.
The demand includes Rs 47.5 crore in GST along with an equal amount as penalty, in addition to applicable interest. The order was received by the company on March 13, 2026.
In a regulatory filing to the BSE Limited and the National Stock Exchange of India Limited, the company said it disagrees with the order and believes its arguments were not adequately considered.
The company is preparing to challenge the decision and plans to file an appeal. It added that once the redressal process is complete, the demand is likely to be dropped.
Despite the sizeable figure attached to the notice, the company said it does not expect any material impact on its financials, operations or other activities.
The disclosure was signed by Suman Hegde, EVP and chief financial officer, who confirmed that the company received the order at 19:06 IST on March 13 and has already initiated steps to contest it.
The development places the quick service restaurant major in the middle of a tax debate that could hinge on how certain restaurant-linked services are classified under GST rules. For now, the company appears ready to take the matter from the tax office to the appeals desk.
