Brands
iCubesWire report shows micro-influencers winning trust and driving sales
INDIA: Influencer marketing in India is shifting from flashy reach to hard-earned trust, with smaller creators emerging as the most credible voices, according to the Influencer Marketing Consumer Report 2026 by iCubesWire.
The study finds that 61 per cent of consumers believe influencer content became more credible in 2025, while 70 per cent say creator recommendations directly influence their purchase decisions. However, buyers are also becoming more cautious, increasingly researching brands beyond influencer posts.
Trust is moving decisively towards micro-influencers. About 35 per cent of consumers place the highest trust in creators with 10,000 to 100,000 followers, followed by 30 per cent who prefer influencers with under 10,000 followers. Only 20 per cent trust mega influencers with over one million followers the most, marking a clear shift from earlier years.
iCubesWire co-founder and chief executive Sahil Chopra, said consumers now value authenticity over follower counts. Influencers, he added, are responding by moving away from polished advertising towards honest opinions and lived experiences.
The power of creators over brand perception remains stark. As many as 83 per cent of respondents said they had stopped buying from a brand after a negative influencer review, driven largely by controversies around influencer behaviour and misleading content.
Consumers also expect long-term authenticity, with 79 per cent preferring influencers who demonstrate brand loyalty rather than one-off endorsements.
Short-form video continues to dominate attention, with 42 per cent favouring content under 15 seconds. Instagram leads platform preference at 55 per cent, followed by YouTube at 25 per cent and LinkedIn at 20 per cent, reflecting growing space for professional creators.
The report also highlights the importance of local language communication, with 72 per cent more likely to purchase when influencers speak in regional tongues.
Ola has a new voice. The ride-hailing giant has appointed Shirsha Majumder as senior manager for PR and communications, bringing in a seasoned hand to sharpen its brand narrative and media relations.
Majumder arrives from Acko, where she spent close to four years playing a central role in shaping the insurance company’s communications strategy. Before Acko, she built her credentials across a string of well-regarded organisations including HDFC Life, Adfactors PR and Edelman, accumulating over nine years of experience across reputation management, media relations, strategic messaging and stakeholder engagement.
At Ola, she is expected to bring that breadth of experience to bear on the company’s communications function at a time when the brand is navigating an increasingly competitive and scrutinised market.
For a company that has rarely been far from the headlines, getting the communications right matters. In Majumder, Ola has picked someone who knows how to manage a narrative under pressure.
