MAM
How Samsung helped Flipkart find its missing ‘F’
Last week, Flipkart, a leading online etailer, started tweeting on its official twitter handle without using the alphabet ‘F’. Some of the words in its tweets were like ‘rom’, ‘itness’, ‘irst’, ‘inds’, and others.
Ideally, these words are not part of the English language but if we prefix the alphabet ‘F’ they made proper sense such as ‘from’, ‘fitness’, ‘first’, ‘find’ and others.
After the brand did its first tweet, several users pointed the error and asked ‘Where is the F’.
rom early morning jogs to late-night workouts head to our app or all your itness needs!
— Flipkart (@Flipkart) September 20, 2020
The etailer immediately responded with another tweet with missing ‘F’ and added a hashtag #WheresTheF .
We are still inding the solve. This is the irst time we are acing this problem, but i anyone knows or inds the missing letter, please tell us! #WheresTheF
— Flipkart (@Flipkart) September 20, 2020
It continued with a series of tweets for a few days with the missing word ‘F’ and engaged with the audiences asking them to find the alphabet ‘F’ for the brand while urging them to shop from the etailer across various categories of products present on the platform.
What seemed like un and games beore, has become serious now. Two whole days & we have not been able to type the letter “*”. We again request anyone with any inormation or clue, to come orward. #WheresTheF
— Flipkart (@Flipkart) September 21, 2020
On Sep 22, Samsung came to rescue Flipkart and suggested that it might know where the alphabet ‘F’ is. It tweeted a link in the ongoing twitter thread that took the audiences to the Flipkart store.
Hey @Flipkart, I think we know where your F might be. Click on the link below to see: https://t.co/7b1RJBqhJG #Samsung
— Samsung India (@SamsungIndia) September 22, 2020
Samsung had taken the front page of the Flipkart store to promote its Samsung Galaxy F41 that will be unveiled on 8 October. The page further shared a few details on the new phone and urged people to explore it when it is unveiled.
The idea behind the activation was very clear as Samsung wanted to bring the focused audiences of Flipkart to its page to create buzz and excited about its new phone. The activation became even more exciting as several brands also jumped in to participate in the ongoing trend. This included the likes of Vedantu, Axis Bank, PhonePe, Myntra, Swiggy.
Hey @Flipkart, if the F you're searching for stands for Fashion, then we've got you covered! #WheresTheF https://t.co/63Lgssp0v6
— Myntra (@myntra) September 21, 2020
Interestingly, each of these brands utilized the occasion to talk about their offerings and interact with their audiences. For instance, Vedantu, an online learning platform donned the hat of a teacher; Swiggy, an online food ordering brand, related it with the food. The network brands such as PhonePe and Myntra also participated in the banter communicating their own positioning.
@Flipkart if it's Fs you're looking for, you're at the right place! Would you like a Fast Transfer in Five seconds? #WheresTheF
— PhonePe (@PhonePe_) September 21, 2020
Buying family medical insurance online in India has become a common option for individuals who want to secure health coverage for multiple family members under a single policy. However, many buyers are unsure about the exact steps involved in selecting and purchasing the right plan online.
In this guide, you will know the step-by-step process of buying family medical insurance online in India, along with the key factors to review before purchasing a suitable policy.
Step 1: Assess Your Family’s Healthcare Needs
Before buying online health insurance, check the healthcare needs of all family members. Check age, existing illnesses, regular medicines, and the likely need for hospital care later. This helps in selecting a suitable sum insured, policy type, and level of cover. It also reduces the chance of buying a plan that appears suitable but does not meet actual medical needs.
Step 2: Visit the Insurance Company’s Official Website
After understanding the family’s needs, visit the insurer’s official website and read the plan details carefully. Use the official platform to review eligibility, policy wording, waiting periods, cover details, exclusions, and renewal terms.
This step gives a clearer understanding of how the policy works before payment is made. It also helps avoid confusion caused by incomplete summaries on other pages.
Step 3: Compare Available Family Health Insurance Plans
A family medical insurance policy should be compared on factors beyond the premium. Review the sum insured, hospital network, room rent limits, pre- and post-hospitalisation cover, daycare treatment coverage, and waiting periods. It is also important to check treatment sub-limits and specific policy conditions.
Careful comparison helps determine whether a plan provides balanced coverage and whether its terms are suitable for the healthcare needs of the entire family.
Step 4: Choose the Right Policy and Start the Online Purchase
Once the options have been compared, select the policy that best fits the family’s medical needs and budget. Before starting the application, review the covered members, policy term, benefits, and main conditions again. This is an important stage because errors here can lead to the wrong cover amount, an unsuitable variant, or missing details that create problems during policy use.
Step 5: Calculate the Premium Using an Online Calculator
Use the online premium calculator before making the final choice. Enter the correct details, including age, city, number of insured members, and selected cover amount. The result helps in understanding the expected premium and whether the policy fits the annual budget. This step is useful because it allows cost and coverage to be reviewed together, instead of choosing a plan only because the premium looks lower.
Step 6: Fill in Personal and Medical Details
When filling in the proposal form, provide accurate details for each insured member. This includes name, date of birth, contact details, medical history, ongoing treatment, and previous insurance information if required.
Every answer should be complete and truthful. Incorrect or missing details can create difficulty later. Before you submit the form, read every section again and correct any mistakes.
Step 7: Make Payment Through the Secure Payment Gateway
After checking the form, go to the payment page and complete the transaction through the secure payment gateway. Review the premium, policy term, and entered details once more before confirming payment.
After the transaction is completed, save the receipt, reference number, or confirmation message carefully. Keeping this record is useful if you need to track the purchase or follow up on policy issuance later.
Step 8: Download and Keep Your Policy Document Safely
Once the policy is issued, download the policy document, schedule, and any related papers without delay. Read them carefully to confirm member names, policy period, sum insured, and major terms. Save a digital copy in a secure folder and keep a printed copy if needed. Proper record keeping makes future renewals, document checks, and policy servicing easier and more organised when information is required quickly.
Conclusion
Buying health cover online becomes easier when you handle each step with attention. From checking your family’s needs to reading the final document, every stage helps you make an informed choice. A careful approach can reduce mistakes, improve your understanding of policy terms, and help you choose coverage that matches your household’s medical needs, financial capacity, and long-term healthcare planning in a reliable way for your family over the long term.
