MAM
From Fevicol to Dettol, brands play active role in creating awareness on COVID-19
MUMBAI: As confirmed novel coronavirus cases have reached 167 in India, brands across different sectors have started creating social awareness campaigns to educate consumers about the disease. Streaming giant Netflix, Zomato, Hindustan Unilever’s Lifebuoy, Reckitt Benckiser’s Dettol and Amul, among others, have joined the bandwagon to stay relevant and express solidarity with people during COVID-19 scare.
Lifebuoy
Sensing the fear among people, personal hygiene brands have started posting precautionary tips. HUL’s Lifebuoy has been actively promoting the use of alcohol-based hand sanitizer to stay safe. The campaign was praised for its message, as it mentioned key competitors such as Dettol, Lux, Godrej No 1, Santoor in its ad and urged people to buy any product which is easily accessible to them.
Dettol
Reckitt Benckiser, a consumer health and hygiene company, has launched a Paigham-e-Sehat campaign around its brand Dettol. To drive behaviour change communication, the programme is aimed at 550,000 Madrasas across India. Prior to this campaign, Dettol in partnership with TikTok launched #HandWashChallenge to raise awareness about washing hands.
@urvashirautela Wash Hands and Stay Cool ##HandWashChallenge @dettol_india
Amul
Dairy brand Amul never misses a chance to stand out. For instance, the brand featured a topical ad with Amul girl washing hands as the caption read ‘Better saaf than sorry’. The ad appeared on all social media platforms like Twitter, Facebook and Instagram.
#Amul Topical: Precautions against the Coronavirus! pic.twitter.com/kdilfocb0f
— Amul.coop (@Amul_Coop) March 3, 2020
Fevicol
Fevicol is known as a brand which has mastered the art of ‘moment marketing’. During the times of COVID-19 scare, Fevicol tweaked its iconic logo of two elephants and increased the distance between them to convey the message of social distancing.
Social distancing made simple
#CoronaVirus #FevicolKaJod #MazbootJod pic.twitter.com/wf8WF9TxmE
— Fevicol (@StuckByFevicol) March 17, 2020
Zomato
Zomato’s Deepinder Goyal through his twitter handle talks about the precautionary measures taken at Zomato.
Here is what we are doing as precautionary measures to address COVID-19.
Contactless food delivery is already available on the @zomato app through our ‘delivery instructions’ feature. An app update over the weekend will make this explicitly clear to everyone. pic.twitter.com/HJ012g5zfH
— Deepinder Goyal (@deepigoyal) March 13, 2020
Viviana Mall
Viviana mall in its social media campaign urges people to spread information and not panic.
It has collated a few important tips to protect ourselves from COVID-19.
Mad Over Donuts
MOD through its social media post builds confidence among people by talking about the hygiene maintained while preparing food. It has mentioned how the entire staff wears gloves and masks while cooking.
Balaji Motion Pictures
With the COVID-19 pandemic becoming increasingly prevalent around the globe, Ekta Kapoor’s Balaji Motion Pictures requests people to stay indoors.
Red Chillies Entertainment
Red Chillies Entertainment through its post explains the importance social distancing.
A little caution today can give us a healthier tomorrow!
Maintain #SocialDistancing and stay safe. #Coronavirus #COVID19 #CoronavirusPandemic pic.twitter.com/NlV2HREOxa— Red Chillies Entertainment (@RedChilliesEnt) March 18, 2020
Treize Communications
As the novel coronavirus outbreak grows, companies are asking their employees to work from home for their safety and work efficiency. Treize Communications brings in some tips for making work from home easy and fun.
Viacom18
Viacom18 in through Instagram post are educating people to stay safe amidst novel coronavirus scare. They have set out certain precautionary measures to create awareness around the disease
MAM
Madison World to launch AI platform M BrAIn for media planning
Agency group invests about $1 million as it shifts to AI driven growth planning.
MUMBAI: If media planning once ran on spreadsheets and gut instinct, the next chapter may run on algorithms and curiosity. Madison World is preparing to roll out the first version of its proprietary artificial intelligence platform Madison M BrAIn in early April, as the independent agency group accelerates its transition toward AI driven planning and product led media services.
The platform, expected to involve an investment of around $1 million, is designed to reshape how the agency approaches strategy by combining internal knowledge, external data sources and advanced AI models into a single intelligence ecosystem.
According to Madison Media, OOH and Hiveminds partner and group CEO Ajit Varghese the initiative forms part of a larger structural rethink within the organisation. “Traditionally agencies built frameworks around media planning and allocation. We are redesigning that structure into what we call a Growth Planning System (GPS),” Varghese said.
The shift reflects a growing belief that effective media strategy must begin earlier in the decision making process. Instead of jumping directly to channel allocation, planners must first decode the market itself identifying consumer barriers, purchase triggers and the core challenges facing a brand.
Once those insights are mapped, agencies can build clearer growth agendas for clients and design media strategies that connect more closely with business outcomes.
To support that approach, Madison has built Madison M BrAIn as what it describes as a human AI cognitive ecosystem. Acting as a central intelligence hub, the platform aggregates proprietary insights alongside external data sources and large language models, enabling planners to access deeper market intelligence before building campaign strategies.
Varghese said one of the core objectives is to democratise knowledge across the organisation. “In the past, this level of understanding was largely available to senior leaders or experienced strategists. With Madison M BrAIn, even a junior planner should be able to access the same intelligence and approach clients with a far more informed perspective,” he said.
The agency has already implemented the new planning philosophy internally and completed three months of testing for the AI platform, with early trials showing encouraging results in terms of learning capability and system performance.
While the first version relied on global large language models, Madison is now developing its own proprietary Small Language Model (SLM) to serve as the core of the M BrAIn ecosystem.
“The SLM will be able to read global LLMs, but the LLMs cannot read the SLM,” Varghese explained. “That ensures all the intelligence we build remains within the Madison ecosystem and strengthens our proprietary knowledge base.”
The first version of Madison M BrAIn is expected to go live in early April, with a more refined version targeted by the end of June. Over time, the platform will integrate additional external data streams and APIs including consumer insight platforms, social listening tools and client datasets.
These integrations are expected to enhance the system’s learning capability and enable it to generate increasingly sophisticated strategic recommendations.
Although the platform is currently being deployed for internal use, Madison sees potential for it to evolve into a licensable product in the future.
“At the moment, our focus is to stabilise and strengthen M BrAIn internally. But over time there is potential for this to become a product that could be licensed externally,” Varghese said.
The AI platform is also part of a wider technology transformation underway at the agency group. Alongside M BrAIn, Madison is building a broader digital infrastructure called the Catalyst operating system, which aims to integrate operational processes, data and product platforms into a unified ecosystem.
This broader technology stack could require an additional $1 million to $1.5 million investment over time, though spending will be phased and reviewed regularly.
“We are evaluating progress every three months and prioritising the most critical capabilities first,” Varghese said.
Madison expects the full AI and operating ecosystem to be fully functional within 12 to 18 months, positioning the agency to combine human strategy with machine intelligence as the advertising industry enters its next data driven phase.








