Brands
Flight Centre Travel Group taps TCS to transform enterprise technology
Partnership targets cloud modernisation, resilience and AI-led operations
SYDNEY, MUMBAI: Flight Centre Travel Group has appointed Tata Consultancy Services to modernise and manage its global enterprise technology services, deepening ties between the Australian travel major and India’s largest IT services firm.
Under the partnership, TCS will help overhaul Flight Centre’s cloud and network services, strengthen operational resilience and modernise service platforms across the group’s worldwide operations. The work will span Australia and New Zealand, the Americas, Emea and Asia.
The engagement is aimed at streamlining and consolidating core systems, extracting greater value from existing technology investments and improving performance across Flight Centre’s enterprise technology stack.
Flight Centre Travel Group CEO Graham Turner, said strengthening the company’s technology backbone remained a priority as it continues to evolve its business. He added that the partnership is expected to deliver tangible benefits for employees, customers and shareholders.
TCS consumer business group president Krishnan Ramanujam, said the collaboration would simplify and uplift both customer and employee experiences while helping the travel group adopt an AI-first, standardised global operating model.
Beyond infrastructure modernisation, TCS will support Flight Centre with platform standardisation, service governance and continuous performance improvement, supported by transparent reporting frameworks.
The deal builds on TCS’s long-standing presence in the travel sector, where it has advised airlines, travel operators and hospitality companies for more than three decades across areas including operations, customer service, pricing, marketing and business model transformation.
TCS has operated in Australia for over 35 years and serves as a digital partner to most of the country’s top 10 listed companies. The firm maintains operations across five Australian locations and has been recognised by LinkedIn and the Top Employers Institute as a leading employer in the region.
Brands
PeopleStrong appoints Adishri Charla SVP marketing to drive global growth
Former UiPath marketing head to scale brand, demand and expansion across regions
NEW DELHI: PeopleStrong has brought in marketing heavyweight Adishri Charla as senior vice president, marketing, tasking her with sharpening the company’s global brand and fuelling its next phase of growth.
Charla steps in with nearly two decades of B2B marketing experience across both fast-moving start-ups and global technology giants. She joins from UiPath, where she served most recently as director and head of marketing for India and Saarc, playing a key role in the automation firm’s rise to category leadership in the region. Her work there ranged from revenue-driven marketing strategies to building strong customer and community engagement programmes.
At PeopleStrong, Charla will oversee global brand strategy, demand generation and customer engagement as the HR tech firm expands across India, Asia, the Middle East and other emerging markets.
CEO Sandeep Chaudhary said the company was looking for a leader who could connect brand storytelling with measurable business outcomes. “Adishri brings global marketing experience and strong team leadership. We are confident she will help sharpen our positioning and support our next phase of expansion,” he said.
Charla previously held marketing roles at Oracle India and IBM India, working across cloud, systems and product marketing. An MBA graduate from Symbiosis Centre for Management and HR Development, she has also completed executive programmes at Columbia Business School and ISB.
Sharing her excitement about the move, Charla said PeopleStrong has the potential to reshape how organisations across the region think about HR technology. She added that her focus will be on building stronger brand connections while driving measurable business impact.
Backed by Goldman Sachs Alternatives, PeopleStrong today serves more than 500 enterprises and has won several industry recognitions, including honours at the ET Human Capital Awards and the People Matters Infini-T Awards. Charla’s appointment signals the company’s intent to strengthen leadership as it scales its global ambitions.
