Finarkein appoints former Perfios senior director Prasad Shetty to scale delivery & customer success

PUNE: Finarkein has drafted in Prasad Shetty, formerly senior director at Perfios, to tighten delivery and customer success as the fintech steps on the accelerator in India’s fast-evolving financial data market.

Based in Pune, Shetty takes charge as senior director, head of delivery and customer success, with a mandate that goes straight to the core: flawless execution, platform scale and trust at enterprise level. The appointment strengthens Finarkein’s leadership bench as it pushes to build what it calls the rails of India’s next-generation financial data infrastructure.

Shetty brings more than 22 years across BFSI, fintech and digital transformation, with senior stints at Perfios, Lentra, IBM, Tata Capital and Bandhan Life. His track record spans large-scale enterprise delivery, digital product innovation and technology-led transformation, experience Finarkein is betting on as banks and lenders demand reliability as much as speed.

“At the scale at which Finarkein operates today, execution excellence and customer trust are non-negotiable,” said Nikhil Kurhe, co-founder and chief executive. He pointed to Shetty’s mix of domain depth, delivery rigour and customer-first instinct as critical as clients move away from fragmented data workflows towards enterprise-grade platforms.

Shetty said Finarkein was building foundational infrastructure for India’s credit and financial ecosystem, adding that his focus would be on delivery excellence and customer success that helps institutions trust and use data at scale.

The hire comes as Finarkein deepens its role in open finance, data intelligence and AI infrastructure, serving more than 100 BFSI firms across frameworks such as account aggregator, OCEN, and ONDC-FS. The ambition is clear: faster innovation, better decisions and secure scale.

As India’s financial data layer hardens into infrastructure, Finarkein is signalling that speed alone is not enough. Delivery, trust and execution now set the pace.