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FCB Interface appoints Aditi Patwardhan as chief strategy officer

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Mumbai: FCB Interface has announced the appointment of Aditi Patwardhan as the chief strategy officer, as a part of the agency’s reorganisation towards becoming future ready and providing strategic partnership to its clients. She will be based out of the Mumbai office.

In her role, Patwardhan will be leading the strategy mandate to drive the next level of growth for the agency, said the statement.

“With Aditi on board, I look forward to some scintillating work emanating from razor-sharp strategy,” stated FCB Interface vice chairman and chief creative office Robby Mathew.

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A brand and business builder, Patwardhan’s expertise comes from her 25 years of marketing and advertising experience that includes stints at Lowe Lintas and Leo Burnett.  She has partnered with global brands for multinationals like  Unilever, P&G. Whisper, Fair & Lovely, Pureit, Knorr, Kissan & McDonald’s. Her Marketing stints include DCW Home Products, International Bestfoods, Dabur India and Mattel. Having been on both sides of the table, she is well versed in the intricacies of business and the pressures of P&L.

FCB Interface vice chairman and CEO Joe Thaliath said, “Aditi is a strong believer and practitioner of media agnostic solutions to real problems. Her well rounded experience and expertise is indeed a perfect fit to lead the agency in its next phase of growth! We look forward to creating inspiring Never Finished brand building stories with Aditi at the helm.”

“The agency’s strong strategy fundamentals and client partnerships made for a natural fit. But it’s the strong solutioning focus of the much awarded ideas like the ‘Punishing Signal” that excites me,” said Aditi Patwardhan on her new assignment. “I look forward to the mandate of taking the momentum to next level and sharpening the strategy offering.  We are in process of building a powerhouse planning team which offers clients multidisciplinary competencies. Powered by the strong philosophy of Brand Bedrock and a suite of tools that have proven results within the network.”

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TCS and ServiceNow join forces to fast-track AI in enterprises

New partnership aims to turn clunky workflows into smart, self-learning engines

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MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.

Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.

ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”

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TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”

The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.

TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.

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With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.

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