Dibakar Dey joins Act Fibernet as head of service delivery

PUNE: Dibakar Dey has been appointed head of service delivery at Act Fibernet in Pune, where he will oversee operational performance and work to elevate customer experience across the company’s services.

The move follows a productive stint at OneOTT intertainment Ltd, where Dey served as general manager and regional head east for One Broadband. In that role, he focused on expanding both home and enterprise broadband businesses by building alliances with ISPs, cable operators, SAP partners and SMEs. He also steered the delivery of networking solutions such as SD Wan, ILL, P2P and peering, while cross selling value added services including OTT, IPTV and voice.

Dey brings with him more than a decade of experience across broadband, television distribution and media sales. At IndiaCast Media, he rose through the ranks to associate director, managing subscription revenues, channel placement and distribution strategies across a large cable and satellite footprint. His work included launching new channels, improving placement strategies and driving revenue growth through strategic deals with distribution partners.

Earlier in his career, he held sales and distribution roles at Star India, where he worked across multiple channel clusters and helped boost subscription revenues and market penetration in key territories.

With experience that spans from channel line ups to fibre lines, Dey now takes charge of service delivery at Act Fibernet, aiming to keep both networks and customer satisfaction running at full speed.