MAM
dentsu APAC appoints Christina Lee as CTO
Mumbai: dentsu Asia Pacific on Wednesday announced the appointment of Christina Lee as chief technology officer (CTO), effective 4 April.
In her role, Lee will be responsible for providing overarching technology strategy, industry-leading capabilities and solutions to enable business growth and drive day to day operations through transformational business and technology initiatives, said the statement.
Based in Hong Kong, she will report directly to global CTO Dominic Shine, and be part of both global and APAC senior management teams, it added.
“Christina is a committed leader who is passionate about organisational design, understands the problems that will be faced during hyper-growth, and is energised by solving these problems,” commented Dominic Shine. “She brings with her strong experience and a successful track record in driving significant transformational change through technology across organisations, as well as in the delivery of data and digital products. I look forward to having her on the team.”
Bringing with her over two decades of senior leadership experience in information and digital technology, Lee has a strong track record of consulting and industry experience in strategy, business transformation, business partnership, vendor management and solution delivery, as well as aligning and advancing IT as a tool and driver for business of Fortune 500 multi-national brand companies.
Prior to joining dentsu, she held senior leadership roles at Kering Group as APAC chief information officer and L’Oréal as South Asia Pacific Chief Information Officer, where she led IT for the most strategic and complex region and successfully established the tech organisation strategy for APAC.
“I have ambition for technology to be a champion of change for brands and businesses to optimise their business practice, and also be a strategic partner to help business to get maximum benefits from the data and technologies,” said Christina Lee. “dentsu values technology and innovation at the heart of its culture and I could not be more excited to be working together with this incredible, high performing team of technology professionals.”
Digital
Motorola launches nationwide monthly service camps in India
Free pick-up/drop for premium devices, zero labour charges and 10 per cent discounts kick off from 28 February 2026.
MUMBAI: Motorola just turned phone repairs into a monthly festival because when your device gets a free check-up and discount goodies, even a cracked screen feels like a celebration. Motorola India has unveiled its next-generation after-sales support ecosystem, headlined by Nationwide Monthly Service Camps starting 28 February 2026 at authorised service centres and collection points across the country. On a fixed day each month, customers can access zero labour charges, no inspection or diagnosis fees, free software updates, complimentary device cleaning and sanitisation, and a basic health check-up. Additional perks include 10 per cent off accessories and 10 per cent off spare parts.
Premium Signature, Edge, and Razr series users get free pick-up and drop service: technicians collect devices from home, repair them at authorised centres, and return them post-fix, no extra cost. Service requests can be raised via the support portal or email.
The ecosystem is powered by a comprehensive digital self-service suite: the Device Help app, Software Fix tool, Intelligent Voice Assistance (IVA), Moli (Motorola’s AI chatbot), and a 24×7 multilingual e-support portal across WhatsApp, web, and devices. This AI-first approach positions Motorola among the few brands in India offering always-on, proactive support to minimise downtime and resolve issues before they escalate.
The physical network is expanding rapidly to over 1,200 touchpoints by the end of FY26-27 more than double the current footprint ensuring faster, more consistent service in metros, Tier 1, Tier 2, and Tier 3 cities. Motorola also boasts improved spare parts availability and repair turnaround times nationwide.
Motorola India, managing director T. M. Narasimhan said, “At Motorola, our commitment to customers goes well beyond the point of purchase. With the Nationwide Monthly Service Camp and Free Doorstep Care Service, we are creating a comprehensive, proactive, and accessible after-sales support ecosystem.”
IDC’s Q3 FY25 report ranks Motorola as India’s fastest-growing smartphone brand with 52.4 per cent year-on-year growth and 8.3 per cent market share, reflecting rising consumer trust. In a market where after-sales experience often makes or breaks loyalty, Motorola’s latest push blends AI smarts, physical reach, and genuine perks turning routine maintenance into something fans might actually look forward to. Because when your phone gets this much love, staying loyal feels like the easiest decision of all.
