MAM
DDB Worldwide to launch consumer knowledge model DDB SignBank
MUMBAI: DDB Worldwide is launching DDB SignBank, a global trends network that aggregates small signs of social change to effectively predict cultural and behavioral shifts while assessing both the global and local impact of these societal swings.
Believed to be the largest global trends network, operating out of 52 DDB offices, DDB SignBank systematically collects and orchestrates numerous signs within a sociological framework to determine why change is occurring and where it is heading. By taking a micro view within a globalised world, DDB SignBank combines the best of the larger trend consultancies with the smaller futurology specialists.
“DDB SignBank allows us to look at the entire world but with local eyes, enabling us to uniquely build on the body of consumer knowledge we already own through consumer studies such as Brand Capital and World Values. DDB SignBank’s ability to blend macro and micro findings is well suited to a client base that is local, regional and global, and is continuously searching for creative solutions to their business issues,” said DDB Worldwide president and CEO Ken Kaess.
Originally developed by DDB Copenhagen in 2002, DDB SignBank has begun rolling out throughout the DDB Worldwide network and is now operational in more than 50 offices worldwide. DDB SignBank currently holds over 30,000 worldwide signs and is updated daily, allowing customised reports to be generated on short notice.
“The sociological approach to research has rarely been used in the commercial world but, in fact, is superior to classic quantitative data and focus groups in its ability to reveal the impact of societal mechanisms on people, companies and societies and offer new perspectives and new opportunities. With DDB SignBank, the focus is on what people do, instead of on what they say they want to do. SignBank also looks at the actions of people throughout their daily lives as opposed to only when they are acting as consumers, because consumption takes up no more than three per cent of the average person’s day,” said Eva Steensig, DDB Denmark, sociologist and global leader of DDB SignBank.
In early 2006, DDB SignBank will issue its global findings on consumers and health. Already it has identified some significant future regional trends that will have an impact on the rest of the world:
The US will remain a country of opportunities but not in the traditional sense. Latin Americans, for example, will look to the US less as a place to migrate and more as a business destination to build partnerships that will help sell Latin American brands to the Hispanic market and North American public in general.
GenerAsian Next will abandon rampant consumerism and look to reconnect with their roots, becoming increasingly cynical about what they perceive as the slickness and consistency of world class brands, designer artifice and fusion goods. Instead, they will seek out havens of authenticity ranging from local coffees to Asian story-telling.
Europeans, previously driven by breaking with traditions, a heightened sense of individualism and experimentation, are starting to seek more simple truths, rules and a sense of substance in all aspects of life; relationships, work and consumption. This is being mirrored in a redefined collectivism based on context and individual needs, an appreciation of old world charms and a celebration of nationalism in an increasingly globalised and complex world.
For the US market, a search for greater substance will lead individuals to seek out that which makes them special rather than similar to others. Demand for specialisation will increase in many areas with, for example, education taking a less generalist approach and technology allowing customisation not just for self-expression but for greater individual productivity.
Noting that in Europe it already has resulted in various new assignments in innovative product development, Steensig said, “SignBank has tremendous predictive powers. This is really not so surprising because, to quote Bill Bernbach, ‘At the heart of an effective creative philosophy is the belief that nothing is so powerful as an insight into human nature: what compulsions drive a man, what instincts dominate his action, even though his language so often camouflages what really motivates him.’”
MUMBAI: In India’s fast-moving payments race, Visa has just swiped in a new leader. The company has named Suresh Sethi as its India country head, marking a key leadership shift as it sharpens its focus on digital payments growth in the market. Sethi steps into the role following his recent exit from Protean eGov Technologies, where he served as chief executive officer. He succeeds Sandeep Ghosh, who has moved on after more than four years at Visa to pursue an external opportunity.
The appointment comes at a time when Visa is doubling down on its expansion strategy across India and the wider region, deepening partnerships and accelerating adoption in an increasingly competitive digital payments ecosystem.
Sethi brings with him a broad, cross-market perspective shaped by decades of experience across corporate banking, retail financial services, mobile money and large-scale government technology initiatives. He began his career at Citigroup, where he spent 14 years working across India, Africa, South America and the United States, focusing on transaction banking services within the corporate bank.
His appointment signals a blend of institutional experience and market familiarity qualities that could prove critical as Visa navigates a landscape where fintech innovation, regulatory evolution and consumer adoption are all accelerating at once.
As digital payments in India continue to scale rapidly, the leadership change underscores a simple reality, in a market where every tap, scan and swipe counts, who leads the charge can matter just as much as the technology itself.
