Brands
Centerfruit gets tongues wagging with AI challenge
MUMBAI: What do you get when you mix flavour, fun, and futuristic tech with zero internet? A rural marketing masterstroke. Centerfruit, from the house of Perfetti Van Melle India, has launched an industry-first voice-based AI campaign that’s got rural tongues wagging – quite literally.
In a bold move to bridge the digital divide, Centerfruit rolled out the Tongue Twister Challenge in partnership with WPP, BharatGPT.ai, and Google Cloud. Targeted at audiences in rural Uttar Pradesh – where smartphone penetration is patchy and data access even patchier – this initiative lets users engage with the brand using nothing more than a basic feature phone.
Sharing his thoughts on the campaign, Perfetti Van Melle India marketing director Gunjan Khetan said, “Rural Bharat is an important market for Centerfruit, and while we have been able to reach millions through Television, there are still pockets where narrating our brand story has been a challenge. However, the latest Voice AI tech activation is a game-changer, it allows us to not just reach but have conversations with people outside of the traditional digital ecosystem. By using AI and creative storytelling, we bring the Kaisi Jeebh Laplapayee spirit to life in a way that feels local, effortless, and deeply inclusive. We believe this is a powerful step toward ensuring that no consumer is left out of the conversation, no matter where they are or what technology they have access to.”
As part of its ongoing ‘Kaisi Jeebh Laplapayee’ campaign, the brand deployed a hyperlocal Voice AI that dialled users directly. All they had to do was give a missed call, and they were in – chatting away in local dialects, tackling tongue twisters, and laughing through a gamified, fully voice-led experience.
The backend was as sophisticated as the frontend was simple. Deployed on Google Cloud, the experience leveraged BharatGPT and CoRover’s desi LLM optimised for Indian languages and dialects. Users’ voices were streamed and converted in real-time, analysed by Gemini (Google’s AI model), and scored on clarity, pronunciation, and speed. No screens, no apps, just good ol’ vocal cords.
But the experience didn’t stop at tongue twisters. Users could also ask questions in their native dialects via BharatGPT.ai’s ‘Ask Engine’ and receive instant responses, turning every call into a conversation.
Google Cloud India VP and country MD, Bikram Singh Bedi added, “Google Cloud’s scalable cloud infrastructure will enable brands like Center Fruit to reach consumers in their native language and Gemini’s capabilities will enable real time scoring which will make the whole user journey exciting while creating more brand recognition. This is a testament to how technology can truly empower businesses and consumers around the globe.”
Wavemaker CEO – South Asia, Ajay Gupte said, “We believe technology should be an equalizer, not a barrier. Our collaboration on the campaign along with BharatGPT.ai and Google Cloud is a powerful example of how voice-based GenAI can bridge the digital divide and bring playful, immersive brand experiences to audiences often overlooked by mainstream media. By combining creativity with scalable tech infrastructure, we’re proud to help create a campaign that’s as inclusive as it is innovative—one that speaks directly to people, in their language, on the devices they already use. This initiative is a step forward in redefining how brands connect with rural India—not just by reaching them, but by truly engaging them in ways that are local, personal, and deeply human.”
Hogarth India CEO Karthik Nagarajan said, “This partnership between Perfetti Van Melle, WPP, Google Cloud, and BharatGPT wasn’t about tech deployment – it was about cultural engineering. We built AI not just to answer questions, but to reflect the wit, rhythm, and warmth of everyday Bharat. When creativity meets technology, you don’t just reach people – you resonate. As a content experience company, we specialize in delivering engaging, enriching brand experiences irrespective of the medium. In this case, we are very grateful to Perfetti Van Melle for providing a platform that enabled us to create such an experience at scale for its audience.”
With this move, Centerfruit hasn’t just taken the road less travelled – it’s made it multilingual, hyperlocal, and powered by next-gen tech. Who said you need 5G to have fun?
Brands
Kotak Mahindra Bank appoints Ramesh Iyer to board
Veteran financier replaces Ashok Gulati, who retires in March
MUMBAI: Kotak Mahindra Bank has announced a change to its board of directors, with independent director Ashok Gulati set to retire at the end of his term on 5 March.
The company said it has appointed Ramesh Ganesh Iyer as an additional and independent director for a four-year term, effective 17 February, subject to shareholder approval.
Iyer brings more than four decades of experience in financial services. He spent much of his career at Mahindra & Mahindra Financial Services, where he served as vice chairman and managing director before taking on the role of president for the financial services sector and member of the group executive board at Mahindra & Mahindra. He retired from the group in April 2024.
During his tenure, Iyer was instrumental in expanding rural and inclusive finance initiatives, scaling the company’s assets and customer base. He also led the creation of subsidiaries in rural housing finance, insurance broking and asset management, and oversaw international joint ventures.
Iyer holds a commerce degree and a doctorate of letters, and currently serves on the boards of several listed and unlisted companies.
The board meeting approving the changes was held in Mumbai on February 17 between 6.30 pm and 6.50 pm.
