Capgemini recognised by Gartner as market shaper in emerging Physical AI services

PARIS: Capgemini is hoping its latest industry recognition will give its Physical AI ambitions another lift. The IT services company said it has been recognised by Gartner as a Market Shaper in the research firm’s Emerging Market Quadrant for Physical AI Services, Established Vendors.

The company also said Gartner has identified it as the current “Company to Beat” in Physical AI Services, citing its simulation-first delivery model, enterprise integration capabilities, ecosystem partnerships and human-in-the-loop approach to autonomous systems.

According to Capgemini, the recognition reflects its work in helping organisations deploy Physical AI technologies across complex industrial and enterprise environments by combining artificial intelligence, engineering, operational technology, robotics and digital twins.

“We’re delighted to be recognised concurrently by Gartner as a Market Shaper in the Emerging Market Quadrant for Physical AI Services as well as the ‘Company to Beat’ for Physical AI Services,” said Capgemini head, AI Robotics & Experiences Lab, Alexandre Embry. He said the company’s focus is on helping organisations move from experimentation to enterprise-scale deployment of autonomous systems that deliver measurable business outcomes.

Embry added that Physical AI extends beyond robotics, enabling businesses to redesign operations through technologies such as digital twins, intelligent automation, enterprise integration and human-machine collaboration.

The Gartner assessment evaluates vendors across several criteria, including technical capabilities, customer implementations, business models, partnerships, market potential and ecosystem strength. The research firm noted that its assessment is based on analyst opinions and may evolve as the Physical AI market matures.

Physical AI, which combines artificial intelligence with robots, autonomous machines and connected industrial systems, is emerging as one of the fastest-growing segments within enterprise technology as organisations increasingly look to automate real-world operations beyond software applications.

With the recognition, Capgemini is seeking to strengthen its position in a rapidly evolving market where global technology and consulting firms are racing to help enterprises scale AI from digital workflows to physical operations.