Digital
Authbridge finds 5.61 per cent discrepancy rate in on-demand hiring
White-collar roles show 4.33 per cent overall as employment history leads at 11.15 per cent in H1 FY26.
MUMBAI: India’s hiring scene is pulling a classic bait-and-switch, candidates promise the world on paper, but the background check reveals the plot twist nobody saw coming. Authbridge, the country’s top trust and authentication tech firm, released its Workforce Fraud Files – H1 FY26 report (covering July–December 2025) around 16–17 February 2026, crunching data from millions of verifications across identity, address, employment history, education, criminal records, and CV validation.
The headline numbers paint a sobering picture: white-collar hires clocked an overall discrepancy rate of 4.33 per cent, while the on-demand ecosystem (gig and flexible roles) fared worse at 5.61 per cent showing that the faster, looser world of app-based work comes with extra red flags.
For white-collar folks, employment verification topped the trouble list at 11.15 per cent, followed by address checks at 7.68 per cent, education at 4.49 per cent, and references at 4.17 per cent. Drug screening (1.87 per cent) and criminal records (0.50 per cent) stayed relatively tame, but still popped up enough to matter.
The gig side showed even sharper vulnerabilities, address discrepancies hit 9.70 per cent, identity (NID) issues 2.53 per cent, and criminal record mismatches 2.23 per cent particularly worrying for roles with direct customer contact or field duties.
Industry breakdowns add colour, address problems plagued Telecom (15.42 per cent), IT (12.02 per cent), Pharma (11.21 per cent), Retail (10.64 per cent), and Banking & BFSI (10.23 per cent). Employment verification headaches were biggest in Retail (16.37 per cent), Telecom (14.32 per cent), Banking & BFSI (13.00 per cent), and Pharma (12.10 per cent). Education slips stood out in Retail (9.16 per cent) and Telecom (7.80 per cent), while CV validation mismatches appeared in IT (12.80 per cent) and Banking & BFSI (2.91 per cent).
Authbridge CEO and founder Ajay Trehan didn’t mince words, “The H1 FY26 Workforce Fraud Files clearly show that hiring-related discrepancies remain a persistent and structural challenge. Despite faster and more digitised hiring workflows, we continue to see gaps in fundamental checks such as employment history, address, and education. These are not minor inconsistencies; they have direct implications for organisational risk, compliance, and trust.”
The report stresses ditching one-and-done checks, start screening pre-offer to avoid nasty surprises post-joining, and layer in periodic reviews like drug tests, court records, and lifestyle assessments for ongoing risk management. Tools like Authbridge’s Authnumber (consent-based digital credentials) and Authlead (deep-dive leadership vetting) get a nod for cutting friction and blind spots.
Bottom line? In a job market racing for speed and scale, skimping on trust verification is like building a house on sand, one solid background check away from watching the whole thing crumble.
Digital
Motorola launches nationwide monthly service camps in India
Free pick-up/drop for premium devices, zero labour charges and 10 per cent discounts kick off from 28 February 2026.
MUMBAI: Motorola just turned phone repairs into a monthly festival because when your device gets a free check-up and discount goodies, even a cracked screen feels like a celebration. Motorola India has unveiled its next-generation after-sales support ecosystem, headlined by Nationwide Monthly Service Camps starting 28 February 2026 at authorised service centres and collection points across the country. On a fixed day each month, customers can access zero labour charges, no inspection or diagnosis fees, free software updates, complimentary device cleaning and sanitisation, and a basic health check-up. Additional perks include 10 per cent off accessories and 10 per cent off spare parts.
Premium Signature, Edge, and Razr series users get free pick-up and drop service: technicians collect devices from home, repair them at authorised centres, and return them post-fix, no extra cost. Service requests can be raised via the support portal or email.
The ecosystem is powered by a comprehensive digital self-service suite: the Device Help app, Software Fix tool, Intelligent Voice Assistance (IVA), Moli (Motorola’s AI chatbot), and a 24×7 multilingual e-support portal across WhatsApp, web, and devices. This AI-first approach positions Motorola among the few brands in India offering always-on, proactive support to minimise downtime and resolve issues before they escalate.
The physical network is expanding rapidly to over 1,200 touchpoints by the end of FY26-27 more than double the current footprint ensuring faster, more consistent service in metros, Tier 1, Tier 2, and Tier 3 cities. Motorola also boasts improved spare parts availability and repair turnaround times nationwide.
Motorola India, managing director T. M. Narasimhan said, “At Motorola, our commitment to customers goes well beyond the point of purchase. With the Nationwide Monthly Service Camp and Free Doorstep Care Service, we are creating a comprehensive, proactive, and accessible after-sales support ecosystem.”
IDC’s Q3 FY25 report ranks Motorola as India’s fastest-growing smartphone brand with 52.4 per cent year-on-year growth and 8.3 per cent market share, reflecting rising consumer trust. In a market where after-sales experience often makes or breaks loyalty, Motorola’s latest push blends AI smarts, physical reach, and genuine perks turning routine maintenance into something fans might actually look forward to. Because when your phone gets this much love, staying loyal feels like the easiest decision of all.
