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Airtel, Nokia, LG leaders in cellular space: TNS Celltrack

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Indiantelevision.com’s Media, Advertising, Marketing Watch
 
Airtel, Nokia, LG leaders in cellular space: TNS Celltrack
 
Indiantelevision.com Team
(6 December 2005 3:00 pm)
 
MUMBAI: As far as cellular services in the country are concerned, Airtel has been rated as the best service by subscribers according to the latest annual TNS CellTrack 2005 study.

The final tally for the top performer among national operators was bagged by Airtel, which was leading with a TNS TRI*M Index of 82, followed closely by Hutch and Reliance with a TRI*M Index of
80 each.

Among regional players, Spice Telecom was rated the best in terms of meeting customer expectations, whereas among CDMA players, Reliance Infocomm (RIM) did well. Tata Indicom, on the other hand was significantly below the industry average of 79, according to the study.

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It was noted that, overall, the regional players did a better job of managing customer expectations compared to the national players and Spice with the TRI*M Index of 95 led regional players followed by MTNL at 83, Aircel at 80 and Reliance (GSM) at 70.

This year saw a significant rise in the overall industry performance compared to the last two years based on TNS CellTrack studies in the past.

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Performance of the Indian mobile industry

 
 
Given the critical role played by the channel in the overall growth and market success of individual service providers, TNS CellTrack 2005 also covered the multi brand retail outlets, to understand their needs and expectations and to measure the performance of service providers when it comes to meeting these needs and expectations.

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MAM

VML India lands two finalist spots at Cairns Hatchlings 2026

The Mumbai agency is back in Australia with two teams, a UN brief and 24 hours to impress

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MUMBAI: VML India is heading to Australia again. The Mumbai-based creative agency has secured two finalist spots at the Cairns Hatchlings 2026 competition, one in the Audio category and one in Design, making it the only Indian agency to have reached the finals in both editions of the contest since its launch in 2025.

Four people will make the trip. Senior copywriter Shilpi Dey and senior art director Raj Thakkar will compete in Audio. Art directors Shabbir and Shruti Negi will go head-to-head with the world’s best in Design. The finals take place at the Cairns Convention Centre from 13th May, culminating in an awards ceremony on 15th May.

The work that got them there is worth examining. For the Audio category, Dey and Thakkar tackled a brief for LIVE LIKE MMAD with a campaign called Inner Voice, Interrupted. Using spatial audio techniques, the campaign recreates the overwhelming self-doubt that descends after a long workday, physically panning negative thoughts left and right before cutting the noise entirely to reveal a confident inner voice. Strategically targeted at commuters via Spotify during evening rush hours, the campaign reframes the hours after work as an opportunity for personal growth and charitable action.

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For the Design category, Shabbir and Negi worked on a brief for Canteen’s Bandanna Day, a campaign highlighting how cancer pushes teenagers out of their own defining moments. Using a pixelated design language to create stark contrast between a blurred world of isolation and a focused world of connection, the campaign, titled The Flipside of Cancer, shows teenagers fading into the background of birthdays, skateparks and school proms. As a Canteen bandanna appears, the blur flips and the teenager snaps back into sharp focus.

Kalpesh Patankar, group chief creative officer of VML India, made no attempt to disguise his satisfaction. “We are immensely proud to see our teams consistently excel on the Cairns Hatchlings platform since its inception,” he said. “They have masterfully tackled challenging briefs across diverse categories, demonstrating both layered storytelling and a unique creative approach. This exceptional teamwork is truly inspiring.”

Dey and Thakkar, returning to the finals after last year’s run, were candid about the demands of the audio medium. “It’s one of the most demanding mediums, where we only have a few seconds to capture a listener’s world with sound alone, so absolute clarity is essential,” they said. “The true measure of creative work is its ability to create positive change, and our audio submission was made to help those who need it most while encouraging people to silence the inner voices that hold them back.”

Shabbir and Negi, competing in Design for the first time, described the experience as “a completely different beast.” “We see it as an opportunity to showcase our expertise, raise the bar, and challenge ourselves in new ways, while also learning from creative minds from across the globe,” they said.

In Australia, the four finalists will face a live 24-hour brief from the United Nations before presenting in a live pitch session. Twenty-four hours, one brief, one shot. VML India has been here before. It knows exactly what is at stake.

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