MAM
Airtel, Nokia, LG leaders in cellular space: TNS Celltrack
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Indiantelevision.com’s Media, Advertising, Marketing Watch
Airtel, Nokia, LG leaders in cellular space: TNS Celltrack
Indiantelevision.com Team
(6 December 2005 3:00 pm)
MUMBAI: As far as cellular services in the country are concerned, Airtel has been rated as the best service by subscribers according to the latest annual TNS CellTrack 2005 study.
The final tally for the top performer among national operators was bagged by Airtel, which was leading with a TNS TRI*M Index of 82, followed closely by Hutch and Reliance with a TRI*M Index of
80 each.
Among regional players, Spice Telecom was rated the best in terms of meeting customer expectations, whereas among CDMA players, Reliance Infocomm (RIM) did well. Tata Indicom, on the other hand was significantly below the industry average of 79, according to the study.
It was noted that, overall, the regional players did a better job of managing customer expectations compared to the national players and Spice with the TRI*M Index of 95 led regional players followed by MTNL at 83, Aircel at 80 and Reliance (GSM) at 70.
This year saw a significant rise in the overall industry performance compared to the last two years based on TNS CellTrack studies in the past.
Performance of the Indian mobile industry
Given the critical role played by the channel in the overall growth and market success of individual service providers, TNS CellTrack 2005 also covered the multi brand retail outlets, to understand their needs and expectations and to measure the performance of service providers when it comes to meeting these needs and expectations.
MAM
Beacon Group appoints Dr Rajesh Patel as Group CEO
36-year healthcare veteran to lead Beacon Diagnostics, Vector Biotek, Biogeny.
MUMBAI: A new chief, a fresh diagnosis and a sharper prescription for growth. Beacon Group has appointed Dr Rajesh Patel as its Group Chief Executive Officer, effective April 1, 2026, signalling a decisive push to scale its presence in the diagnostics and IVD space. Patel steps into the role with 36 years of experience across the healthcare and diagnostics industry, bringing a career shaped by leadership roles spanning sales, marketing, business development and operational strategy. His mandate is both expansive and precise: to steer the group’s overall strategic direction while tightening coordination across its three core entities Beacon Diagnostics, Vector Biotek and Biogeny Diagnostics.
In practical terms, that means driving cross-company synergies, accelerating market expansion and strengthening organisational capability areas increasingly critical as diagnostic players compete for scale in a fragmented yet rapidly evolving healthcare ecosystem. The group is positioning itself to capture unmet demand across chain laboratories, key accounts and standalone labs, segments that remain underserved despite growing diagnostic needs.
The appointment comes at a time when the In Vitro Diagnostics (IVD) sector in India is entering a more competitive and innovation-led phase, with companies focusing not just on product pipelines but also on service delivery, integration and customer-centric models. Beacon’s leadership appears to be betting that Patel’s execution-focused approach can help translate ambition into operational momentum.
Welcoming the appointment, Chairman Dr D K Joshi described Patel’s induction as a strategic move aligned with the group’s long-term vision, emphasising the role of leadership depth in navigating the next phase of growth.
For Beacon Group, the message is clear, in a sector where precision matters, leadership is the new differentiator—and this appointment is intended to set the tone for what comes next.
