e-commerce
When love sat down Instamart’s Phools bloom into a viral Valentine
A Bandra bench, two flowers and four million views spark quiet romance.
MUMBAI: Sometimes, romance doesn’t need a script, just a place to sit. This Valentine’s Day, Instamart discovered exactly that with Phools in Love, a public installation in Bandra, Mumbai, where two oversized sunflowers and an ordinary bench quietly stole the spotlight.
The idea was disarmingly simple. Instamart placed the installation in a public space and let people react without prompts or instructions. Couples, families, morning walkers and curious passersby were invited to sit, pause and interpret the moment for themselves. What followed was a stream of unfiltered responses, shy smiles, awkward laughter, tender glances and playful giggles, each moment shaped entirely by those who stumbled into it.
Captured as a digital-first film, Phools in Love struck an immediate chord online. Within 12 hours of release, the video clocked close to 4 million views, fuelled largely by organic sharing across social platforms. Viewers were drawn not by spectacle, but by recognition, the familiarity of understated, almost cinematic intimacy.
The installation leaned into a truth deeply rooted in Indian culture. Romance here has rarely relied on loud declarations. Instead, it thrives in suggestion, a look held a second longer, a shared laugh, a 90s hindi movie frame where two flowers say more than words ever could. In Bandra, those cues played out in real time. A couple in their 60s exchanged surprised smiles. A young pair broke into laughter. Children squealed as parents instinctively reached for their phones. A same-sex couple quietly held hands and leaned into the moment. To an onlooker, it was just two flowers. Everything else was imagined.
Instamart stayed deliberately in the background, acting as the quiet enabler rather than the hero of the scene. Participants were surprised with Valentine’s Day gifts, flowers, chocolates, teddies and small, thoughtful tokens delivered almost as instantly as the emotion itself. The gesture reinforced Instamart’s positioning as the brand that shows up in fleeting moments, especially when love arrives last minute.
“Romance in India has never been about spelling everything out,” said Swiggy head of brand Mayur Hola. “It’s always lived in suggestion, in old Bollywood frames where two flowers could say more than words ever could. With Phools in Love, we wanted to recreate that feeling in the real world and see how people interpret love in their own way.”
The campaign also tapped into a wider Valentine’s buzz around the platform. Instamart recently went viral for its limited-edition bouquets made of chocolates, condoms, protein bars, snacks and flower-shaped hair clutches, a playful nod to the growing appetite for personalised, unconventional gifting.
In a season crowded with grand gestures and loud declarations, Phools in Love stood out by doing the opposite. By letting people project their own stories onto a simple setup, Instamart turned an ordinary bench into a mirror and reminded the internet that sometimes, love only needs a moment to sit down and bloom.
e-commerce
Flipkart rolls out 105 per cent bonus for 20,000 employees
Strong FY25 performance drives payouts even as layoffs and shifts unfold.
MUMBAI: In a year where belts were tightened and rewards loosened, Flipkart seems to be playing both offence and defence trimming roles on one hand while handing out a generous 105 per cent bonus on the other. The Walmart owned e commerce major has rolled out a 105 per cent bonus payout for 2025, covering nearly 20,000 employees, signalling a year of steady operational momentum even as the company navigates restructuring pressures. The payout, communicated internally by chief human resources officer Seema Nair, is tied to performance across key metrics including growth, operational efficiency, financial outcomes and people indicators, a combination that suggests the company is inching closer to its long stated goal of sustainable profitability.
Employees at SD level and below are set to receive their bonuses in March, while payouts for senior leadership, including vice presidents and senior vice presidents, will follow after the close of the performance cycle. The elevated 105 per cent multiplier stands out in a sector where cautious payouts have increasingly become the norm, pointing to what appears to be a relatively strong internal scorecard for FY25.
Yet, the announcement arrives with a noticeable contrast. Earlier this year, Flipkart reduced its workforce by around 300 roles as part of its annual performance review process. While officially framed as performance driven, the juxtaposition of layoffs alongside above target bonuses reflects a more nuanced balancing act, one that prioritises cost discipline while continuing to reward and retain high performing talent.
This dual approach is becoming increasingly common across the technology and e commerce landscape, where companies are navigating an uneven hiring environment while under pressure to deliver profitability. Rewarding top contributors, even amid selective workforce reductions, allows firms to maintain morale and retain critical talent without losing sight of financial prudence.
At the same time, Flipkart is also undergoing leadership shifts that hint at a broader strategic recalibration. Nishant Verman has been appointed senior vice president for corporate development and partnerships, while group chief financial officer Sriram Venkataraman is set to step down. Ravi Iyer will take on expanded responsibilities within the finance function, marking a reshuffle at the top as the company gears up for its next phase.
These changes come amid reports that Flipkart is planning to shift its holding structure back to India, a move widely interpreted as groundwork for a potential public listing. While timelines remain fluid, the combination of stronger financial discipline, leadership restructuring and employee incentivisation suggests a company preparing itself for greater scrutiny and scale.
For employees, the 105 per cent payout offers a welcome boost in what has otherwise been a period of adjustment. For Flipkart, it is a signal that even as it cuts where necessary, it is willing to spend where it counts. In the high stakes game of growth versus profitability, the company appears to be hedging its bets carefully, rewarding performance while reshaping itself for what could be its most defining chapter yet.
