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Senior citizens not reaping benefits of mobile revolution: Telenor

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NEW DELHI: While mobile Internet continues to explode across Asia, a recent research by the Telenor Group in four of its regional markets suggests that not all citizens in these societies are receiving access to the benefits of connectivity.

 

The Telenor Group released data from four Asian markets indicating that senior citizens are not fully receiving the benefits of the mobile Internet.

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Titled “The unconnected senior citizens of Asia,” the research draws upon customer data from four Telenor markets: India, Thailand, Bangladesh and Malaysia. The findings suggest that the senior segment in some of these markets represent as little as two per cent of active mobile users, with still fewer using smartphones.”

 

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A demographic breakdown shows that only 10 per cent of Uninor’s subscribers in India are over 45 years of age. Meanwhile, of the total mobile phone users in India, only six per cent are over 50 years of age.

 

This difference is exacerbated for mobile data users, with only one per cent being 50 years or older. Generally, non-data users have a lower income profile and higher age than the average mobile user.

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The study also showed that basic and feature phones are prevalent among the elderly. GDP has a strong correlation with the prevalence of mobile Internet usage.

 

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Telenor Group executive vice president and head of Asia operations Sigve Brekke said, “Given our vision of Internet for All, it is a source of concern for Telenor that senior citizens in our Asian markets are not fully receiving the benefits of the mobile internet. The Internet can be a vital way of maintaining civic participation and even receiving basic citizen services in the near future, and thus the findings should be of interest to multiple stakeholders, from policy makers to corporations, families, and individuals. This is particularly true as several Asian societies anticipate increasingly aging populations: we must work to achieve connectivity for all, not just the young.”

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iWorld

Talk to your telly: JioHotstar’s new AI voice feature reads your mood to suggest shows

The streaming giant ditches the scroll for a “conversational” AI that understands moods, cricket and Hinglish

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MUMBAI: The era of the endless scroll may finally be over. JioHotstar has officially flicked the switch on its “Conversational Voice Discovery” (CVD) feature, a high-tech overhaul designed to turn the hunt for a Friday night film into a natural chat. Developed in a landmark partnership with OpenAI, the tool moves beyond clunky keyword searches, allowing users to find content by describing their mood, context or even the most bizarre viewing scenarios.

The feature is vision of Uday Shankar, vice chairman of JioStar, whose goal is to eliminate “content overload” by replacing the tedious, traditional scroll with natural dialogue. By leveraging ChatGPT’s ability to grasp context and cultural nuance, the new mobile interface allows users to bypass menus entirely, turning search into a seamless conversation.

The launch, which rolled out across India this month, sees a ChatGPT-powered interface integrated directly into the heart of the app. Instead of typing “action movie” into a sterile search bar, viewers can now speak to their devices as if they were asking a well-read friend for a tip. For now, the feature is exclusive to the mobile app, with a rollout for Connected TV (CTV) expected in later phases.

Beyond the keyword
The CVD feature is built on what JioStar calls “Multilingual Cognitive Search.” It is designed to interpret nuance rather than just matching text. If you tell the app, “I’ve had a long day, give me something mindless and funny,” it won’t just look for those words in a title; it will sift through 300,000 hours of library content to find a light-hearted sitcom or a stand-up special that fits the vibe.

The tech is natively multilingual, catering to India’s diverse linguistic landscape. Users can switch effortlessly between languages—asking for “Koi light-hearted comedy dikhao” (show me some light-hearted comedy) or requesting a “Thriller hai but zyada dark nahi chahiye” (a thriller that isn’t too dark).

Real-time curiosity and live sports
Perhaps the most ambitious aspect of the rollout is its integration with live sports. During a high-stakes cricket match, the AI acts as a digital companion. Fans can ask, “Who is the top scorer right now?” or “Show me that last wicket again,” and the system will pull the relevant data or clips instantly. It even attempts to explain the “why” behind the crowd’s energy, responding to prompts like, “Why is everyone reacting like that?” by contextualizing on-field events.

A shift in streaming strategy
The move is part of a broader reimagining of the entertainment experience following the massive merger between JioCinema and Disney+ Hotstar. Uday Shankar noted that the goal is to make premium entertainment “truly accessible” by embedding AI at the core of the user journey. By anticipating culture and context, the platform hopes to kill off “decision fatigue.”

For OpenAI, the partnership represents a major play in the Indian market. Fidji Simo, the head of applications at OpenAI, said the goal was to turn a “one-way” passive consumption experience into a “deeply personal conversation.”

As the feature goes live for millions of subscribers, the message from Bombay House is clear: the remote control is becoming obsolete. Whether you’re looking for a show that “feels like a rainy Sunday afternoon” or a crime series with a “strong female lead but not too violent,” all you have to do is ask.

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