e-commerce
Firstcry.com hits 100 stores in India
MUMBAI: Firstcry.com, Asia’s largest online baby products portal today announced that it has now got 100 franchisees on board. As part of the vision to create the ultimate parenting eco-system in India, Firstcry now has a presence across Tier I, II and III towns. The 100 stores expand the retailers presence to a staggering 82 cities.
Consistently growing at more than 100% growth rate, Firstcry.com had announced this year to reach 100 stores by end of December 2014. Not only has Firstcry achieved this faster than planned, it has also become the largest e-commerce player with an omni channel business model with a focus on mobile, physical store and web.
All Firstcry.com stores are standardised and display more than 500 brands across 20 categories. The carpet area of stores range anywhere from 1000 sq ft to 2000 sq ft. There has been a franchisee investment of about Rs. 3,000 per square ft in store all across the cities. Continuing to keep the novelty aspect intact, ‘Kiosk innovation’ at Firstcry stores, is a unique concept which acts like a catalogue allowing customers to look through the 70,000 and above products on a 32 inch touch screen in stores, order online on spot, and find the product available at the store in 2-3 days. The Kiosks have enabled to increase conversions by 10% and now by default part of all new upcoming store format across the country.
Speaking on the occasion, Mr. Supam Maheshwari, Founder and CEO, Firstcry.com said “Owing to the outstanding success of our offline stores, we have extensively increased our offline presence. With 100 stores, we have crossed a milestone but we have considerable distance yet to travel. At Firstcry, we believe in creating a seamless experience, offering purchasing flexibility for parents through the mobile, web and offline store formats. With the omni channel strategy, we are best placed to build the best relationship with the mother and bring her the largest and most appropriate range of products.”
By making a strong offline presence in baby product market, Firstcry is consistently fine-tuning processes by studying purchasing patterns and demands of parents across all tiers. People in India and around the world display balanced buying behaviour in terms of online and offline. There is a huge opportunity in integrating the two, what is termed as O2O – online to offline or omni channel strategy – and is seen as a trillion dollar opportunity globally.
Thus, holding a clear vision of reaching 400 stores by December, 2017 Firstcry.com aims to be the only one stop solution in this market of baby & kids products.
e-commerce
Flipkart rolls out 105 per cent bonus for 20,000 employees
Strong FY25 performance drives payouts even as layoffs and shifts unfold.
MUMBAI: In a year where belts were tightened and rewards loosened, Flipkart seems to be playing both offence and defence trimming roles on one hand while handing out a generous 105 per cent bonus on the other. The Walmart owned e commerce major has rolled out a 105 per cent bonus payout for 2025, covering nearly 20,000 employees, signalling a year of steady operational momentum even as the company navigates restructuring pressures. The payout, communicated internally by chief human resources officer Seema Nair, is tied to performance across key metrics including growth, operational efficiency, financial outcomes and people indicators, a combination that suggests the company is inching closer to its long stated goal of sustainable profitability.
Employees at SD level and below are set to receive their bonuses in March, while payouts for senior leadership, including vice presidents and senior vice presidents, will follow after the close of the performance cycle. The elevated 105 per cent multiplier stands out in a sector where cautious payouts have increasingly become the norm, pointing to what appears to be a relatively strong internal scorecard for FY25.
Yet, the announcement arrives with a noticeable contrast. Earlier this year, Flipkart reduced its workforce by around 300 roles as part of its annual performance review process. While officially framed as performance driven, the juxtaposition of layoffs alongside above target bonuses reflects a more nuanced balancing act, one that prioritises cost discipline while continuing to reward and retain high performing talent.
This dual approach is becoming increasingly common across the technology and e commerce landscape, where companies are navigating an uneven hiring environment while under pressure to deliver profitability. Rewarding top contributors, even amid selective workforce reductions, allows firms to maintain morale and retain critical talent without losing sight of financial prudence.
At the same time, Flipkart is also undergoing leadership shifts that hint at a broader strategic recalibration. Nishant Verman has been appointed senior vice president for corporate development and partnerships, while group chief financial officer Sriram Venkataraman is set to step down. Ravi Iyer will take on expanded responsibilities within the finance function, marking a reshuffle at the top as the company gears up for its next phase.
These changes come amid reports that Flipkart is planning to shift its holding structure back to India, a move widely interpreted as groundwork for a potential public listing. While timelines remain fluid, the combination of stronger financial discipline, leadership restructuring and employee incentivisation suggests a company preparing itself for greater scrutiny and scale.
For employees, the 105 per cent payout offers a welcome boost in what has otherwise been a period of adjustment. For Flipkart, it is a signal that even as it cuts where necessary, it is willing to spend where it counts. In the high stakes game of growth versus profitability, the company appears to be hedging its bets carefully, rewarding performance while reshaping itself for what could be its most defining chapter yet.
