DTH
Dish TV discloses Rs 50.5 lakh regulatory penalties in FY26 BRSR
Customer complaints fell 16 per cent, even as the DTH operator faced governance scrutiny
New Delhi:Tuning out regulatory noise has not been entirely possible for Dish TV India Limited this year, with the DTH operator paying Rs 50.50 lakh in penalties and settlements during FY 2025-26. At the same time, the company reported a notable decline in customer complaints, suggesting that some operational signals are moving in a more positive direction.
According to Dish TV’s Business Responsibility and Sustainability Report (BRSR) for FY26, the company paid Rs 38.78 lakh in penalties imposed by stock exchanges, including the National Stock Exchange of India Limited and BSE Limited.
The penalties were linked to non-compliance with requirements concerning the composition of the company’s board and board committees across all four quarters of the financial year. Dish TV has appealed the matter.
The company faced a separate regulatory matter involving Securities and Exchange Board of India (SEBI). Dish TV opted for a settlement mechanism to resolve a show-cause notice issued by the market regulator in January 2025.
The matter concerned alleged non-compliance with Regulation 17(1C) of the SEBI Listing Obligations and Disclosure Requirements regulations. Dish TV paid Rs 11.73 lakh as the settlement amount, with the formal settlement order issued in November 2025.
Taken together, the stock exchange penalties and SEBI settlement brought the company’s total monetary outgo on regulatory matters to Rs 50.50 lakh during FY26.
Despite the regulatory issues, Dish TV reported that no disciplinary action was taken by law enforcement agencies against its directors, key managerial personnel or employees in connection with bribery or corruption charges during the year.
The company also disclosed that its core business practices were aligned with national responsible business guidelines as part of its sustainability reporting.
The BRSR was submitted to the stock exchanges by Balveer Singh, company secretary and compliance officer at Dish TV India Limited.
Away from the regulatory front, the company reported progress in handling customer grievances.
Total consumer complaints fell to 67,38,956 in FY26 from 80,44,933 in the previous financial year. That represents a decline of around 16 per cent, even as the operator continued to manage millions of customer interactions.
However, the number of complaints pending at the end of the reporting period increased to 9,871 from 4,038 a year earlier. Dish TV said all of these pending cases were subsequently resolved.
The company reported no complaints relating to data privacy, advertising, prevention of sexual harassment or human rights violations during the year.
For Dish TV, therefore, FY26 was something of a mixed transmission. Regulatory compliance remained a pressure point, particularly around board and committee composition, while the sharp reduction in customer complaints offered a more encouraging signal. As the DTH operator continues to streamline its operations, strengthening governance and keeping compliance firmly on the agenda will be key to ensuring fewer interruptions ahead.
