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EnterMedia 2001 moots broadcaster-MSO promoted regulatory body

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It may sound Utopian, but the Entertainment Report, put out by the Confederation of Indian Industry (CII) and Ernst & Young, believes that a self-regulatory body comprising MSOs and broadcasters can solve most of the ills plaguing the television industry in the country.

The report, EnterMedia 2001, was released yesterday during the inauguration of the two-day conference on “The Business of Entertainment” organised by the CII in Mumbai.

The report suggests the following measures that can bring about a healthy MSO-broadcaster relationship:

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  • Developing a model for pricing of channels

  • Supervising cable operators‘ operations

  • Fighting piracy

  • Developing a TRP model

  • The issue of under reporting of the subscriber base, which has been the cause of friction between the MSOs and broadcasters can be tackled by developing a model for channel pricing, the report says. This can be achieved by taking into account channel TRPs, viewership demand, and service tax, competition and entertainment duties. Such a model will benefit both parties due to comprehensive coverage of all aspects.

  • The new system that is envisaged presupposes regularly updating of the subscriber base through the MSOs to the broadcasters, increasing awareness of IPR legislations among cable ops through leading channels and developing a rating measurement system that reflects the true worth of a programme.

  • Again, the report leaves the finer and more tedious business of developing such a model to a happy co-operation between the two warring parties.

Whither DTH?
For direct to home broadcast to become a viable option, the report recommends that the government reconsider the 20 per cent cap on broadcasters‘ equity in any new DTH venture, which restricts the primary investor‘s majority shareholding. The government also needs to create a level playing field to ensure that the first player who invests in setting up a customer base in an Open Architecture model does not suffer with the entry of other players. DTH, the report notes, is likely to throw up several problems like a mismatch between the set top box design and the DTH service configuration in the Open Architecture System. The consumer‘s range of options is likely to be governed by the alternatives permitted by the access card provided by the DTH operator.

The report has a pat on the cable ops‘ back for laying a network that reaches 40 million households in less than 10 years, thus covering nearly half the television set owning population in the country. At the same time, it castigates the ops for the lack of proper monitoring and supervisory system that has led to underreporting, the main bone of contention between them and the MSOs. On the issue of customer addressability, the cable ops have the sympathy of the report, which points out that MSOs are often arm twisted by broadcasters into telecasting a ‘bouquet of channels‘, including even the ones that do not have adequate viewership.

What The government Can Do
Television content, which has burgeoned into a Rs 25,000 million industry, generating demand for 40,000 hours of original software for 43 channels in FY 2000, needs to be granted ‘preferred industry‘ status by providing incentives similar to the IT software indstry, the report says. Among the proposals mooted are:

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  • Creation of special economic zones for TV production studios

  • Exemption of income on export of TV software for a period of five years

  • Lowering of import duties on production equipment similar to exemption on cinematographic equipment.

Get In Some Professionalism
The TV software industry needs an injection of professionalism, the report says, mooting the setting up of technical training institutes for improving the quality of content. This sector is poised to register a strong growth because of the increase in demand for content, programming rates and revenues from ads accruing to content producers. The report suggests the government‘s infrastructure support in establishing such institutes will go a long way in beefing the qaulity of software to international levels.

The television content segment, essentially a seller‘s market, will eventually regain a balance between demand and supply following the imminent shakeout among the channels. The report however warns that the segment will come under tremendous pressure to keep up with the demands of viewers.

It recommends that Indian content companies should invest in infrastructure and expand operations rapidly across media segments. At the same time, the report says, they should aim to become global content players by leveraging on their cost advantage and developing content for the international market.

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Cable TV

Hathway Cable appoints Gurjeev Singh Kapoor as CEO

Leadership change comes as cable TV faces shrinking subscriber base and modest earnings pressure

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MUMBAI: Hathway Cable and Datacom has tapped industry veteran Gurjeev Singh Kapoor as chief executive officer, marking a leadership pivot at a time when India’s cable television business is under mounting strain.

Kapoor will take over from Tavinderjit Singh Panesar, who is set to retire in August after a long innings with the company. Panesar, chief executive since 2023, has held multiple leadership roles at Hathway, including his latest stint beginning in 2022.

Kapoor brings more than three decades of experience in media and entertainment. He most recently led distribution at The Walt Disney Company’s Star India business, now part of JioStar. His career spans television distribution and affiliate partnerships, with stints at Sony Pictures Networks India, Discovery Communications and Zee Entertainment.

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Panesar, with over three decades in the industry, has worked across strategic planning, distribution and business development in media, broadcasting and manufacturing. His past associations include ESPN Star Sports, Star India, Apollo Tyres and JK Industries.

The transition lands as the cable sector grapples with structural disruption. Traditional operators are losing ground to streaming platforms, while telecom and broadband players tighten the squeeze with bundled offerings.

An EY report estimates India’s pay-TV base could shrink by a further 30 to 40 million households by 2030, taking the total down to 71 to 81 million. The slide follows a loss of nearly 40 million homes between 2018 and 2024, a contraction that has already wiped out more than 37,000 jobs in the local cable operator ecosystem.

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Hathway’s numbers reflect the strain. The company reported a consolidated net profit of Rs 93 crore for FY25, down from Rs 99 crore a year earlier. Revenue inched up to Rs 2,040 crore from Rs 1,981 crore. As of December 2025, it had about 4.7 million cable TV subscribers and roughly 1.02 million broadband users.

Kapoor steps in with a familiar brief but a shrinking playbook. In a market where viewers are cutting cords faster than companies can reinvent them, the new chief executive inherits a business fighting to stay plugged in.

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