News Headline
Guest Column: The comeback of full-service agencies in India
By 2020, we will be close to a billion digitised screens. With the advent of cheaper data and smartphones and by virtue of tech giants such as Google, Facebook and Amazon entering the grassroots of India, digitisation has become inevitable. And it’s going to be mobile plus digitised television (OTT) that’s going to drive most of the scale.
If digital is where maximum content is going to be consumed, surpassing Dish/Cable TV in most geographies, then brands will slowly and steadily move towards exploring digital in a much-evolved fashion and at a large scale. This means media and creative agencies will have to rethink their game plan, which has not changed much in the past two to three decades. Many questions arise, such as will mainline agencies reverse integrate their creative and media thinking to digital? Will digital agencies be able to manage the scale and responsibilities of managing multi-million-dollar campaigns? Will there be a need of creative and media standardisation? How many agencies will a client want to deal with to achieve the end objective? Who will win the rat race? And the list goes on, as we start thinking about how agency life will be when digitisation takes over completely.
In my view, consolidation to make a full-service agency that gives solutions across screens plus creative and media is going to be the future. To date, most agencies are not fully prepared to manage this new world of ‘non-line,’ that is not just online or only offline but both together, as the lines are starting to fade. Mainline and digital agencies are poles apart in creative as well as media thinking but both are eventually chasing one goal. And that’s where the need of a full-service agency is, which creates and advertises one campaign with one objective across multiple platforms and formats. Not to ignore the fact that advertising bodies will also play an equal role in the entire standardisation process. And, sooner or later, it’s a self-evolving cycle that we will all get into, like the one mentioned below-
1) Consumers will become more and more digitised; thus, brands will want to get them through digital mediums across mobiles, TVs, PCs, tablets, and even hoardings
2) One master creative created in various sizes and formats will start to be the new norm with a fair bit of shoulder content for digital
3) And then planning will get more standardised across various mediums and consolidate into one form
4) KPIs will become more standardised as well to judge campaign effectiveness against various brand objectives
5) Possibly, there will be one tool that agency networks will create and connect to plan and buy across in a truly ‘non-line’ fashion
This model of a full-service agency exists in mature markets such as the US, Japan, Singapore and will soon be a reality in India as well. Such a model increases planning and operational efficiencies and also ensures standardisation, right from planning to execution to industry benchmarking.
It’s about time large agency networks wake up to the reality of a full-service model or soon a challenger start-up that is nimble to take such decisions will start changing the name of the game!
The author is VP operations & media – West & South, WATConsult. The views expressed are personal and Indiantelevision.com may not subscribe to them.
NEW DELHI: Hamdard Laboratories gathered a cross-section of India’s achievers in New Delhi on Friday, handing out the Hakeem Abdul Hameed Excellence Awards to figures who have left their mark across healthcare, education, sport, public service and the arts.
The ceremony, attended by minister of state for defence Sanjay Seth and senior officials from the ministry of Ayush, celebrated individuals whose work blends professional success with a sense of public purpose. It was as much a roll call of achievement as it was a reminder that influence is not measured only in profits or podiums, but in people reached and lives improved.
Among the headline awardees was Alakh Pandey, founder and chief executive of PhysicsWallah, recognised for turning affordable digital learning into a mass movement. On the sporting front, Arjuna Awardee and kabaddi player Sakshi Puniya was honoured for her contribution to the game and for pushing women’s participation onto bigger stages.
The cultural spotlight fell on veteran lyricist and poet Santosh Anand, whose songs have echoed across generations of Hindi cinema. At 97, Anand accepted the honour with characteristic humility, reflecting on a life shaped by perseverance and hope.
Healthcare honours spanned both modern and traditional systems. Manoj N. Nesari was recognised for strengthening Ayurveda’s place in national and global health frameworks. Padma shri Mohammed Abdul Waheed was honoured for his research-backed work in Unani medicine, while padma shri Mohsin Wali received recognition for his long-standing contribution to patient-centred care.
Education and social development also featured prominently. Padma shri Zahir Ishaq Kazi was honoured for decades of work in education, while former Meghalaya superintendent of Police T. C. Chacko was recognised for public service. Goonj founder Anshu Gupta received an award for his dignity-centred rural development initiatives, and the Hunar Shakti Foundation was honoured for empowering women and young girls through skill development.
The Lifetime Achievement Award went to former IAS officer Shailaja Chandra for her long career in public healthcare and governance, particularly in the traditional systems under Ayush.
Speaking at the event, Hamdard chairman Abdul Majeed said the awards were a tribute to those who combine excellence with empathy. “These awardees reflect Hakeem Sahib’s belief that healthcare, education and public service must ultimately serve humanity,” he said.
Minister Seth struck a forward-looking note, saying India’s young population gives the country a unique opportunity to become a global destination for learning, health and wellness by 2047.
The ceremony also featured the trailer launch of Unani Ki Kahaani, an upcoming documentary starring actor Jim Sarbh, set to premiere on Discovery on 11 February.
Instituted in memory of Unani scholar and educationist Hakeem Abdul Hameed, the awards have grown into a national platform that celebrates those building a more inclusive and resilient India. For one evening at least, the spotlight was not just on success, but on service with substance.
