iWorld
Hoichoi to introduce pay-per-view, offline payment method
MUMBAI: SVF, the big name in Bengali entertainment industry, last year launched its Bengali OTT platform Hoichoi riding the wave of digital growth. In the second season of its journey, it is expanding its footprint into Bangladesh and UAE market. Though dependent on the SVOD model since birth, it will now introduce pay per view model as well. Moreover, in a first of its kind move in the industry, it has launched Hoichoi Top Up card which will be available in nearest retailers or upcoming Hoichoi kiosks. Given the preference for cash payment, this is an offline payment method.
Along with a new payment method and business plans, it has the ambition to add more than 100 hours of original content in the upcoming year. The new content pipeline includes 30 original shows, some of which are second seasons of popular web series already aired on the platform. While SVF, the parent company has a rich history in the Bengali film industry, the digital venture aims to add 12 original films.
Hoichoi co-founder Vishnu Mohta mentioned the high user engagement of the app though kept mum on subscriber numbers. He claims the average time spent in-app is one hour per day. It is not certain how the company has been able to get its return but the awareness of Hoichoi has been created.
Like other OTT platforms, Hoichoi is also seeing traffic from tier-II and III cities. In addition to that, almost 40 per cent of the audience comes from non-urban areas and Hoichoi director and co-founder Mahendra Soni mentions this as the rationale behind introducing offline payment method.
While Bengali industry makes many good films, the natives living outside Bengal don’t get the chance to watch them in theatres often. The plan of digital premiere is aimed to bridge this gap. “In yet another first in the Bengali entertainment space, we are now introducing the ‘pay per view’ feature as part of the TVoD model. We will be releasing movies on Hoichoi very soon after their theatrical release and the viewers will have the option to pay for the content on an a-la-carte basis,” Hoichoi director and co-founder Shrikant Mohta said.
A partnership with Airtel TV in India, Robi in Bangladesh and Etisalat and du in UAE have also been struck.
There is also a plan for a Bengali app and website interface making it more comfortable for users. Simultaneously, Hoichoi wants to dub the shows into other languages like Hindi, Tamil and Telugu. To position it more strongly as a brand, the platform also start merchandising.
iWorld
WhatsApp emerges as key commerce channel in India: Meta report
Whitepaper shows 77 per cent of purchases influenced by social media and shoppers spend 2.5 times more across channels
MUMBAI: If shopping once meant a stroll down the high street, today it begins with a scroll on a smartphone. India’s retail journey is being rewritten in real time, as consumers glide between Instagram Reels, WhatsApp chats and physical stores with barely a pause for thought. A new whitepaper by Meta in collaboration with the Retailers Association of India argues that this shift is not cosmetic but structural, powered by artificial intelligence, short form video, creators and conversational commerce.
The numbers underline the scale of the change.
Social media now influences 77 per cent of retail purchase decisions in India, with Meta’s platforms accounting for 96 per cent of social driven discovery. Discovery itself is increasingly passive and visual rather than deliberate and search led. As much as 97 per cent of consumers watch short form video daily, and 60 per cent of time spent on Facebook and Instagram is devoted to video content.
In other words, the shop window has moved to the feed.
The report highlights the growing dominance of the omnichannel shopper, a consumer who researches and buys fluidly across online and offline environments. More than 50 per cent of retail consumers research products online before purchasing in store. Equally, over 50 per cent browse in store before completing their purchase online.
This blended behaviour is lucrative. Shoppers who buy across channels spend 2.5 times more than single channel shoppers. When customers engage across multiple touchpoints, spending rises by as much as 73 per cent. For retailers, unified commerce is no longer a strategy slide. It is a revenue imperative.
Meta India director of E commerce and retail Meghna Apparao, urged brands to focus on three pillars: Reels and creators for authentic storytelling, omnichannel performance marketing to connect platforms, and WhatsApp as a personalised commerce channel. Hitesh Bhatt of RAI noted that the challenge is no longer adopting digital tools but integrating them to deliver measurable outcomes.
Artificial intelligence sits at the heart of this integration. Indian retailers using Meta’s omnichannel optimisation have recorded more than fourfold improvements in omnichannel return on ad spend. Businesses that integrated in store sales data through Meta’s Conversions API have reported Roas uplift ranging from 2 times to 5 times or more, alongside incremental sales growth of up to 9 times depending on category and market.
Integrated data strategies have also delivered revenue growth of up to 15 per cent, suggesting that when digital signals are tied to offline outcomes, marketing efficiency sharpens considerably.
Retailers are already putting this into practice. Reliance Digital has leaned into a Reels first strategy, working with regional creators to drive engagement and measurable business impact. Croma says Meta’s AI powered tools have enabled it to integrate offline data and activate performance marketing across touchpoints, strengthening both footfall and revenue across online and physical stores.
Trust is increasingly creator led. The report finds that 71 per cent of consumers make a purchase within a couple of days of seeing creator content on Meta’s technologies. Campaigns that leverage reels and creators have delivered 71 per cent higher brand intent lift and 19 per cent lower acquisition costs.
Micro and nano creators, in particular, are accelerating purchase decisions by embedding products into relatable, local narratives. Influence is no longer confined to celebrity endorsements. It is distributed, conversational and continuous.
If Instagram and Facebook drive discovery, WhatsApp is emerging as the conversion engine. According to the report, 72 per cent of product discovery now happens on WhatsApp. Retailers using business messaging and click to WhatsApp campaigns are seeing a 61 per cent average improvement in return on ad spend, a 62 per cent increase in leads and 22 per cent higher order values.
The implication is clear. Commerce is shifting from clicks to conversations. Discovery, purchase and post purchase support increasingly unfold within a single chat thread.
The whitepaper argues that omnichannel maturity will define competitiveness in Indian retail. Consumers no longer toggle between online and offline modes. They operate across both simultaneously, often within the same buying journey.
For brands, the task is no longer about being present on digital platforms. It is about stitching together discovery, data, conversation and store experience into a unified loop that can be measured in footfall, revenue and repeat purchase.
As India’s shoppers continue to scroll before they stroll, the retailers who align AI, creators and messaging into one seamless experience may find that the path to growth is less about adding new channels and more about connecting the ones they already have.
