MAM
Economic slowdown: Smart marketers will not make cuts in advertising
MUMBAI: As India battles, probably, the worst of its economic crisis since independence, a lot of industries are battling to keep their businesses going but it seems like the advertising industry is immune from the ill-effects. The marketing industry and the advertisers are seeing the slowdown as a need to advertise more and get more consumers.
Speaking to Indiantelevision.com on the subject of economic slowdown, Liberty Shoes marketing head Barun Prabhakar said that while the financial crisis is real, it is not going to hamper their business or marketing prospects. “Some 10-20 years back, Indians used to earn first and then burned it. But in today’s time people are spending first and then thinking about earning the money back. So, the challenge for the brands is to stay visible even in tough times, as there is a lot of competition out there, especially from smaller businesses. The marketing becomes very competitive and you have to evolve your strategies and budgets accordingly.”
Pidilite Industries Ltd CEO Fevicol division Nitin Chaudhary shared similar thoughts as he quipped that smart marketers will not do short-term cuts in marketing budgets.
He said, “For brands in our category, there is no direct link between media spends and demands. We advertise to build the brand and keep it salient. I think, in tough times, it is all the more important to make sure that your brand is visible and that’s why the smart marketers will not do any short term cuts. In fact, when the times are tough, they invest in the brands accordingly.”
Auto industry has taken a serious hit because of the economic slowdown but it also seems positive about the future and denies any chance of revising their marketing spends to lesser amounts.
TVS Srichakra Ltd executive vice president sales and marketing Madhavan P noted, “Though the industry has been impacted by slow vehicle production in the past few quarters, we expect the domestic tyre demand to grow by 6-8 per cent in the next few years. We are totally confident about the growth of two-wheeler tyre segment, both motorcycles, and scooters. The industry is expected to grow not only in urban and semi-urban areas but also considerable growth will be witnessed in the rural areas in the coming quarters. We are totally confident about the growth of two-wheeler tyre segment, both motorcycles, and scooters.”
Isobar South Asia group MD Shamsuddin Jasani, however, differed a little in his perspective as he communicated his fears of marketing spends getting slaughtered with a dip in sales. He said that in such cases, advertising takes the first hit.
But he was positive about the growth of the digital medium. “Advertisers consider reviewing their spends when the times are tough and that gives us a good opportunity to come forward as consultants and help them modify their business so they can have a bigger impact.” He also added that broadcasters who don’t have a sound digital strategy will take a hit in terms of ad revenues as the lines between digital and TV are blurring.
Prasad Shejale, co-founder and CEO of Logicserve Digital also noted that digital medium is going to strive despite an economic slowdown and many advertisers might take chunks away from traditional spends to invest online.
He said, "Digital is a way of life and brands will like to be where consumers are at various stages of the buying lifecycle. Thus, the digital industry will see a sustained rise in short as well as long term. In the current scenario, I am not seeing a slump in digital ad spend. Since digital channels are more measurable and efficient, I foresee more number of brands driving budgets from traditional media to digital, and this trend will continue to rise."
"Brands are certainly cautious while allocating advertising budget but digital continues to be the preferred medium," he added.
Prabhakar had also hinted a similar trend as he mentioned that dropping ad revenues on TV channels can't be attributed to economic slowdown but a change in the viewers' choice of medium.
Brands
TCS and ServiceNow join forces to fast-track AI in enterprises
New partnership aims to turn clunky workflows into smart, self-learning engines
MUMBAI: Tata Consultancy Services (TCS) and ServiceNow have teamed up to help businesses move from AI experiments to full-scale adoption. The multi-year partnership will see TCS building industry-specific AI solutions on the ServiceNow platform, transforming slow, manual processes into intelligent, autonomous workflows that learn and improve over time.
Enterprises are eager for smarter ways to handle back-office functions like HR, finance, supply chain, procurement, and employee services. With this collaboration, TCS will offer AI-led solutions that bring together trusted AI, modern workflows, and deep industry knowledge, helping businesses work faster, smarter, and more efficiently.
ServiceNow president and chief product officer Amit Zavery said, “Enterprises need partners who can combine innovation, execution, and governance. Together with TCS, we are embedding AI directly into workflows, modernising legacy systems, and driving measurable results.”
TCS executive director and COO Aarthi Subramanian added, “Companies are ready to move beyond pilots to enterprise-wide transformation. Our partnership will embed intelligence across IT, operations, and customer functions, unlocking speed, efficiency, and lasting advantage.”
The solutions are designed to break down silos, giving organisations a holistic, insight-driven view. HR operations, for instance, could shift from fragmented services to a smooth hire-to-retire lifecycle, boosting productivity and engagement. Similarly, order processing could evolve from a slow, multi-step cycle into a fast-moving engine that drives revenue and cash flow.
TCS is already ServiceNow’s largest user for IT Asset Management, rolling out the system across thousands of devices in just three months. Both companies will also invest in co-innovation labs, solution showcases, and joint go-to-market initiatives to bring these AI capabilities to clients.
With this partnership, enterprises can look forward to workflows that think for themselves, helping businesses stay ahead in the AI era.
