MAM
OOH to reach 50-60% of last year’s billing by festive season: Laqshya Media Group’s Atul Shrivastava
NEW DELHI: Remember those hoardings from a few days ago, which led to much curiosity and speculation across Delhi and Mumbai? FMCG brands including Maggi, Cadbury Dairy Milk, Red Label Tea and Amul Lassi put up hoardings that read: “#13thKiTayyari Kijiye. __ Stock Kar Lijiye” with each brand telling people to stock its product. It was Laqshya Media that executed the campaign for Zee TV's upcoming shows.
Laqshya Media Group is one of the largest comprehensive marketing communications group In India functioning primarily in outdoor, events and digital ecosystem. The group was praised on social media for its latest campaign with Zee TV.
While there is no denying that the whole world is reeling from the major upheaval caused by the Covid2019 pandemic, the OOH industry has taken the maximum hit. In a candid conversation with Laqshya Media Group CEO Atul Shrivastava shared about the company's revival plan and more.
Edited excerpts:
With unlock 2.0, have you witnessed an uptick in the OOH industry?
We have already received queries from brands waiting to resume advertising – particularly those who had long-term contracts with us and had put their campaigns on hold. We are also seeing demand from regional brands who rely heavily on OOH for advertising.
We are anticipating a healthy rebound during the festive season, extending to the end of the calendar year. Since several brands have a huge inventory pile-up, they will be looking at liquidating that inventory during the festive season. And sales are very much dependent on visibility and marketing.
What has been the impact on the out-of-home media industry?
As the easing phase has begun, we have regained our sites (from the government’s Covid2019 awareness campaigns) and advertising has started.
The March-June 2020 quarter saw an estimated 20 per cent of the previous year’s billings. If there are no further restrictions from the government, the sector will see a revival during the festive season. It is expected to reach 50-60 per cent of last year’s billing by that time.
What is your plan on revival? It seems the next 6 months will also be grim?
Our plan on revival has been in the works since day one. Our team has been dedicatedly involved in deep market research. We have created research reports that were focused on OOH’s revival. We have analysed which sectors were going to invest in OOH advertising once the lockdown was over. In addition, we did a lot of consumer research. We studied aspects like – will people take public transport or private? Are people going to buy gold? Which products will people buy more? Are people only thinking about buying essentials? What was their food eating patterns and are they willing to eat out after lockdown?
The aforementioned questions helped us to sketch a figure of our potential client base. Apart from rigorous research since the initial days of lockdown, we worked on brand building and PR activities.
This helped us in carving a niche and helped us in deepening our already existing niche in the market. We, as a team never paused during the lockdown.
It is understood that to overcome the current landscape some hardcore strategies are required. The next six months are crucial for us. We are working on connecting the dots, doing market research, reaching out to the potential clients who are working to start business immediately and keeping a track on people who are up for buying.
How drastic is the impact on ad rates?
Advertising rates for OOH inventory have declined. Since fewer people were on the roads, advertisers were unwilling to pay the same rates as they were in January and February. Brands were certainly looking for discounts. Ad rates for the next quarter will continue to be challenged for a little longer. However, we are not reducing the rates of super-premium displays that have exceedingly high visibility and demand, too.
How much uptake do you foresee for inventory at metro stations, suburban stations and shopping malls?
Even though the government has initiated a phased opening of markets, people may be hesitant to visit them. For the next three months, demand for ambient media will continue to be muted.
Footfall in malls that have opened in cities like Bengaluru, Hyderabad and Noida has been about 10 per cent that of pre-Covid2019 numbers. Therefore, media owners are focusing on occupancy, rather than looking for better ad rates in places like malls.
Sites inside metro stations are still off since the services are not functional, but outside branding of stations is already making a difference. Since brands have begun showing interest in airports, even though airlines are not running at full capacity, we expect similar demand for inventory in metro and local train stations when operations resume.
Which categories are going to be back on OOH?
We expect all sectors to come back and embrace OOH now that the country has embarked on the unlock phase. Many brands like Apple, Vivo, Asian Paints, Kotak, etc., have already started and are gaining first-mover advantage. Our research study stated that more than 84 per cent of consumers across our metros will notice OOH as much or even more after the lockdown period and that they will reduce the consumption of conventional media, post lockdown.
A few categories that gained prominence during the lockdown are going to be bigger spenders on OOH. For example, e-commerce firms and digital payment gateways have greater demand now. We are also expecting a surge in advertising from manufacturers of two-wheelers and entry-level cars.
While OTT video streaming platforms were booming in terms of consumption during the lockdown, we expect a slowdown in OOH advertising from this category over the next few months because they are out of fresh content. However, we are expecting them to return with a bang soon.
Mobile phone brands that used to be fixtures on hoardings in and around airports, continue to advertise even now. However, real estate brands, which were also keen on airport display, are hesitant. Since airport media is priced at a premium, brands may take longer to return.
With domestic air travel slowly picking up are you gearing up to resume advertising at airports?
Air travel is seen as the safest mode of travel at the current times. With the opening up of domestic flights, brands are looking to quickly re-engage with their high-value customers. The time spent at airports has increased with not much to do once they reach the airports. So, advertising at strategic locations, like at the entry gate, waiting areas, etc. will ensure greater visibility and brand recall. Airports are an important medium, especially since the use of DOOH is more here. So, more investments at airports will garner greater benefits for the agencies.
What is the big shift you have witnessed during the lockdown?
Our transformation from an OOH to a multi-media conglomerate has followed a carefully coordinated strategy of delivering the most optimised consumer-contact solution to our clients by combining digital, OOH and experiential. Another exciting transition has been the transformation of business models within the media verticals that we operate in. In order to make our OOH and experiential offerings more interactive, we added a digital marketing company to our network, which gives us the bandwidth to offer our clients an unbeatable offline-online combination. Though the current situation is challenging, our events teams have created and conducted large-scale online seminars and performance-arts events which have been well received by some of our blue-chip clients. It creates an opportunity for us to give a bundled offering to our clients, which is unique and distinct from what any other media company is offering in India.
If we think about how many times you visited a paediatrician during the year for your child’s fever, or went to the pharmacy for cough syrup, antacids, or prescription cream; how many physiotherapy appointments your spouse had throughout the year, or how many routine diabetes check-up appointments you had; most families would say that the ongoing healthcare cost to their family isn’t necessarily the sudden expense of a grown adult being admitted to the hospital, but rather the ongoing and regular expenses of running the household. Because of this, the search for the best family health insurance plans in India have evolved to include OPD covering as a significant factor in their decision making process.
As someone who has reviewed countless policies for families, I’ve seen a clear shift. Families are no longer satisfied with a plan that only activates during a hospital crisis. They want a partner for everyday wellness, and that’s what modern, comprehensive Health Plans for Family aim to be.
OPD Cover: The Game-Changer in Family Health Insurance
OPD, or Outpatient Department, cover handles expenses incurred outside of a hospital admission. This includes:
- Doctor consultation fees (General Physicians and Specialists)
- Diagnostic tests (blood work, X-rays, MRIs)
- Pharmacy bills (medicines prescribed)
- Minor procedures (dressing, injections)
Without OPD coverage, all these costs come directly from your monthly budget. A comprehensive Health Insurance with OPD Cover absorbs these shocks, transforming your policy from a seldom-used safety net into an active, year-round health management tool. For a family with children or aging parents, this isn’t a luxury; it’s a practical necessity.
Identifying the Best Family Health Insurance Plans In India with OPD
Not all OPD covers are created equal. When comparing Health Plans for Family, you must dig into the specifics. Here’s what separates the good from the truly valuable:
Integrated vs. Add-on Cover: Some of the Best Family Health Insurance Plans In India bundle OPD within the base plan (e.g., HDFC Ergo’s Optima Restore). Others offer it as a paid add-on rider. Integrated covers are often more seamless, but add-ons allow you to customize. Compare the sub-limits and overall value.
Realistic Sub-Limits: OPD coverage always has limits. Look for plans that offer a dedicated annual OPD sum insured (e.g., ₹10,000-₹25,000 per family) rather than a tiny per-consultation limit. This gives you flexibility, you can use it for a few major diagnostics instead of just small consultations.
Cashless OPD Network: The true convenience of health insurance with OPD cover is cashless access. Leading insurers have tied up with pharmacy chains, diagnostic centers, and clinic networks. You can walk in, show your card, and walk out without paying upfront. Check the insurer’s network partners in your locality.
Simplified Claims Process: For reimbursements outside the cashless network, the process should be digital and straightforward—via an app with document upload. Cumbersome OPD claim processes defeat the very purpose.
Key Players and What to Look For
Several insurers have pioneered strong family floater plans with OPD benefits. While new products emerge, plans like HDFC Ergo’s Optima Restore, ICICI Lombard’s Health Advantage Plus, and Niva Bupa’s ReAssure 2.0 have been notable for their structured OPD components. Star Health’s Family Health Optima also offers a comprehensive package.
However, the plan name is less important than its architecture. Your checklist for the Best Family Health Insurance Plans In India with OPD should verify:
Adequate In-patient Sum Insured: This is your core cover. Don’t compromise this for OPD. Start with at least ₹15-20 Lakh for a family of four.
Restoration Benefit: Crucial for families. It restores your main sum insured if exhausted, often including the OPD cover.
No Claim Bonus (NCB): Your reward for a healthy year should protect your OPD benefit too, often by increasing your overall sum insured.
Preventive Health Check-ups: A sign of a wellness-oriented insurer. Many top Health Plans for Family include free annual check-ups, complementing the OPD benefit.
Making the Smart Choice for Your Family
Choosing the right plan requires a simple audit. Tally your family’s average annual spend on doctor visits, tests, and medicines. You’ll likely find it’s a significant amount. Then, compare the premium of a comprehensive Health Insurance with OPD Cover against a basic plan plus your out-of-pocket OPD expenditure. The difference is often negligible, but the value is monumental.
For families, the Best Family Health Insurance Plans In India will be those that acknowledge the fact that the “real” journey for your family’s health occurs daily and not just during emergencies. By choosing a Family Health Insurance plan with meaningful OPD coverage, you will not only be insuring against your family getting sick, but also investing in your family’s ability to see their doctors or other healthcare providers on a more frequent basis for non-emergency issues and providing your family with a significant degree of peace of mind with regards to their financial and physical well-being. The shift away from reactive insurance to proactive insurance by families is now essential; it has become a necessity for the modern family that is living with intention.
