MAM
Cleartrip appoints Manjari Singhal as new chief growth and business officer
MUMBAI: Cleartrip, has announced a key transition as Anuj Rathi exits his role as chief growth & business officer. Taking on the reins is Manjari Singhal, who will now oversee Business, Growth, Marketing, and Customer Experience at Cleartrip.
Over the next month, Singhal will collaborate closely with Rathi to ensure a smooth handover. Rathi departs after a milestone year where Cleartrip surged forward on the back of enhanced user engagement and successful agship initiatives such as Novac 2025 (Nation on Vacation) which saw a record spike in bookings.
Rathi said, “It’s been an incredible ride leading Cleartrip. From flagship events like Nation on Vacation and Big Billion Days to strengthening customer trust, our focus was always on creating a superior product experience. As I move on, I do so with deep pride in the team and confidence that Cleartrip will continue to raise the bar under Manjari’s leadership.”
Flipkart senior vice president Ajay Veer Yadav acknowledged Rathi’s contributions and welcomed the incoming executive. “We thank Rathi for his immense contributions to Cleartrip over the past year. His leadership has helped the platform scale to new heights, and we wish him the very best as he embarks on his next chapter,” he said.
He added, “Travel is a significant focus for us at Flipkart, and we are deeply committed to investing in and scaling the business to unlock its huge potential. We are excited to welcome Singhal into this pivotal role. With her proven leadership, strategic vision, and deep understanding of customer behaviour, we are confident that she will continue to drive growth and lead Cleartrip into its next phase of expansion.”
Singhal said, “Cleartrip has built a strong foundation as a travel-first brand with a customer-first philosophy. I am excited to take on this role and work alongside an exceptional team to unlock the immense potential in travel. With 2025 being a critical year for growth, our focus will be on driving value, enhancing customer experiences, and delivering innovations that make travel simpler and more rewarding for every Indian.”
Since joining Flipkart in 2019, Manjari has worked across various functions, including Events, Customer Growth, and Platform. She currently manages the Beauty, FMCG, and General Merchandise business and is known for her strategic execution and collaborative approach.
Brands
Ather Energy doubles service network to 500 centres nationwide
EV maker scales support alongside growth to keep riders on the road
MUMBAI: Ather Energy is quietly building more than just scooters. It is building the backbone to keep them running.
The electric two-wheeler maker has expanded its service network to 500 authorised centres across India, nearly doubling its footprint in a year from 277. The move mirrors its growing retail presence and signals a clear focus on one often overlooked part of EV ownership, what happens after the purchase.
From the outset, Ather has prioritised service support in every city it enters, aiming to make ownership as smooth as the ride itself. Its Gold Service Centres bring in upgraded customer lounges, modern equipment and processes designed to make servicing more transparent and reliable.
Speed, too, is part of the pitch. Through its ExpressCare initiative, riders can get periodic maintenance done in about an hour, now available across 82 centres, turning what used to be a chore into a quick pit stop.
Ather Energy chief business officer Ravneet Singh Phokela said, “Crossing 500 service centres is an important milestone as we scale across the country. Reliable after-sales support is central to the ownership experience, and our focus remains on consistent service quality and accessibility.”
The expansion comes as demand grows for models like the Ather 450 and the Rizta, which have helped the company reach a broader set of riders across metros and emerging cities alike.
Alongside servicing, Ather continues to power up infrastructure through the Ather Grid, now one of the largest fast-charging networks for two-wheelers, with over 4,300 charging points.
With plans to scale further and deepen its presence, Ather’s approach is clear. Selling the scooter may start the journey, but keeping it running smoothly is what sustains it.
