MAM
Festive fever goes phygital as Affle decodes India’s shopping pulse 2025
MUMBAI: Deck the carts, it’s shopping season and India’s consumers are already in festive overdrive. Affle 3i Ltd, in collaboration with audience intelligence platform Vtion, has unwrapped its India Festive Pulse 2025 report, just as the country gears up for the shopping blitz from Navratri and Durga Puja to Diwali. The study, based on a nationwide survey of 1,850 respondents across metros and smaller towns, offers a panoramic view of how Indians are discovering, deciding, and ultimately buying in the most lucrative window of the retail calendar.
This year’s festive mood looks upbeat, with 47 per cent of consumers reporting higher purchase intent. The triggers? Bonus-linked wallets, the emotional pull of gifting, and blockbuster e-commerce sales promising deep discounts. But while spending remains robust, the journey from discovery to conversion has become anything but linear.
The report reveals that 68 per cent of shoppers first spot festive deals via in-app ads, while social media continues to be a discovery driver. But there’s a rising dark horse Connected TV (CTV) now emerging as a favourite screen for browsing products during ad breaks and binge sessions.
Yet, the buyer’s path is far from one-screen simple. While 58 per cent complete purchases on the same device where they spotted the product, a chunky 32 per cent switch devices and 38 per cent head offline to finalise the transaction. The takeaway? India’s festive shopping is now a phygital juggle across devices and stores.
Planning doesn’t wait till Dhanteras. Nearly 49 per cent of shoppers start planning at least 15 days in advance, though half of purchases actually peak within 3–7 days of ad exposure. That means ads need to land early to build intent but stay visible close to purchase dates to close the deal.
Language, too, is proving to be a sales catalyst. A staggering 79 per cent of consumers engage better with ads in their local tongue, making multilingual storytelling a non-negotiable for brands. Reflecting this, 70 per cent of marketers are now investing in state-specific campaigns, with 41 per cent focusing on Tier 1–2 cities this festive season.
“Discovery and purchase are no longer linear or tied to a single screen,” said Affle COO for India & emerging markets Vipul Kedia. “Consumers move fluidly across platforms, and ads on mobile and CTV not only trigger action but also build recall. The rise of vernacular content means resonance matters as much as reach.”
For Vtion COO Shailesh Varudkar the festive season remains India’s commercial pulse, but its rhythm has changed. “Shoppers are mobile-first, discovery-driven, and effortlessly omnichannel—switching between social feeds, CTV, and apps before making a purchase. Marketers must recalibrate campaigns for this new consumer journey, where timing, personalisation, and context define festive success,” he said.
. Survey base: 1,850 respondents (67 per cent male, 33 per cent female)
. Age groups: 18 to 35 plus years, spanning NCCS A–E
. Discovery: 68 per cent via in-app ads, rising traction on CTV
. Timing: 49 per cent plan 15 days ahead, 50 per cent convert within a week of seeing ads
. Regional impact: 79 per cent prefer local language ads; 70 per cent marketers doubling down on state-level campaigns
As festive lights twinkle and offers flood feeds, India’s shoppers are no longer just swiping or strolling, they’re toggling. For marketers, the challenge is not only to be present across these touchpoints but to stitch them together into one connected, measurable, and memorable experience.
Brands
KPMG names Gary Wingrove as global chairman and CEO from October
Record Gmada bids signal rising demand as Rs 1,000 crore bet reshapes Tricity skyline
MUMBAI: KPMG has chosen continuity with a forward tilt. The firm has announced that Gary Wingrove will take over as global chairman and CEO of KPMG International, beginning a four year term from 1 October 2026. Currently serving as global chief operating officer, Wingrove steps into the top role after being nominated by the global board and elected by the global council.
A KPMG veteran with over 25 years at the firm, Wingrove has been closely involved in shaping its recent trajectory. As global COO, he has helped drive the firm’s Collective Strategy, focusing on operational integration, global investments and the steady expansion of the KPMG Delivery Network. He has also been at the forefront of KPMG’s digital push, including the rollout of AI enabled solutions across its global operations.
Before his global role, Wingrove served as CEO of KPMG Australia for nearly a decade, where he led a period of strong growth, almost doubling revenue, profitability and headcount while steering a cultural reset.
He succeeds Bill Thomas, who has led KPMG since 2017 and will work alongside Wingrove over the next six months to ensure a smooth transition.
Thomas leaves behind a firm that looks markedly different from when he took charge. Under his leadership, KPMG’s global revenues have risen by 55 per cent, and its workforce has expanded to more than 276,000 people. He also unified the network of member firms under the Collective Strategy, aligning priorities and strengthening governance.
His tenure saw heavy investment in technology and partnerships, with alliances spanning Microsoft, Google Cloud, SAP, Oracle and ServiceNow. These collaborations, along with platforms like KPMG Clara, have helped the firm scale its AI-led offerings and sharpen its competitive edge.
Beyond growth, Thomas also pushed improvements in audit quality and sustainability. Initiatives such as a multiyear global sustainability strategy and the Our Impact Plan have aimed to embed long term thinking into the firm’s operations and client services.
For Wingrove, the brief is clear but evolving. He has signalled a focus on agility, deep expertise and technology driven solutions as clients navigate an increasingly complex business landscape. He also emphasised KPMG’s identity as a people first organisation, supported by technology and unified through its global network.
The timing of the leadership change comes as KPMG continues to grow, reporting a 5.1 per cent rise in global revenue in FY25, with gains across tax and legal, audit and advisory services. Growth was recorded across all regions, despite a challenging macro environment.
As Wingrove prepares to take charge, the firm appears set on a familiar path with a sharper digital edge. Same playbook, perhaps, but with a renewed focus on speed, scale and smarter solutions.
