MAM
HSBC, OMG India & Tribes Communication launch futuristic lounge at GFF 2024
Mumbai: Tribes Communication, in collaboration with Omnicom Media Group India (OMG India) announced its successful orchestration of HSBC’s participation at the Global Fintech Festival (GFF) 2024, held at the Jio World Centre in Mumbai from 28 to 30 August. The Global Fintech Festival 2024, now in its fifth edition, serves as a platform for policymakers and industry leaders to discuss the fintech ecosystem.
As the event’s agenda partner, HSBC, a client of OMG India, presented global solutions focused on connectivity and innovation in the financial sector through AI. The banking institution’s lounge, developed with Tribes Communication and OMG India, offered insights into the future of finance, highlighting HSBC’s focus on digitalisation and AI integration.
Key elements of the HSBC lounge included the HSBC Live with Card experience on the Apple Vision Pro, showcasing the bank’s innovative offerings. Visitors could also engage with an AR photo booth and explore the Oculus Metaverse of HSBC’s NRI services via Meta Quest Pro. The Zing money transfer application was demonstrated, and an LED screen displayed customer service offerings accessible by scanning a QR code. Additionally, a Visa card demo launch and a large LED tree contributed to the lounge setup.
The event also introduced HSBC’s partnership with BookMyShow, enhancing the lounge experience and reinforcing HSBC’s role in digital finance solutions.
Speaking of the event, the brand’s agency on record – Omnicom Media Group India chief content officer Shailja Saraswati said, “Our partnership with HSBC over the years has been a stellar journey of creating memorable experiences and bringing extraordinary events to life. We are thrilled to have further raised the bar – driving deeper resonance to HSBC’s commitment to innovation and connectivity. With an immersive, digital-first lens catering to the brand’s vision and the flavour of the event, we’ve harnessed the power of storytelling and impeccable execution to create moments that resonate and inspire.”
The occasion not only highlighted HSBC and OMG India’s forward-thinking approach to orchestrating impactful marketing in financial services but also demonstrated Tribes Communication’s commitment to creating cutting-edge experiences that resonate with global audiences, and showcased an amalgamation of design and technology by bringing alive the 360-degree peripheral content at the lounge.
“Partnering with HSBC has allowed us to push the boundaries of what’s possible in terms of experiential design. Our goal was to create a space where visitors can not only see but feel the future of banking, which will be focused on responsible AI. This partnership reflects our dedication to delivering pioneering, tech-driven experiences for our clients and also echoes our core values of crafting a future that is inclusive, equitable and sustainable,” said Tribes Communication MD & chairman Gour Gupta.
Digital
The creative cull: how AI is coming for the marketers, ad men and researchers
Robots aren’t taking over yet, but the writing may already be on the wall for some of the US’ most glamorous white-collar jobs.
CALIFORNIA: The robots are not, it turns out, storming the factory floor. They are sitting quietly at a MacBook in a Soho agency, rewriting your copy, summarising your focus groups and generating your mood boards, and nobody has been sacked. Yet.
A new report from Anthropic, the AI company behind the Claude chatbot, offers the most rigorous look to date at what artificial intelligence is actually doing to jobs, as opposed to what doomsayers and boosters claim it might. The verdict from economists Maxim Massenkoff and Peter McCrory is nuanced but pointed: there is no mass unemployment so far, but some sectors have good reason to be nervous. Marketing, market research and the arts are squarely in the crosshairs.
The researchers introduce a new measure called “observed exposure.” It goes beyond theoretical speculation about what AI could do and instead tracks what it is already doing, drawing on real Claude usage data. The approach is clever. They weight automated uses, where the machine performs the job entirely, more heavily than augmentative ones, where it merely assists. They then map this onto roughly 800 occupations, weighted by how much time workers actually spend on each task. For now the target user base has been the US market, but the findings offer a glimpse of what may be happening in other countries as well.
The results are sobering for the creative and analytical classes. Market research analysts and marketing specialists clock in at 64.8 per cent observed exposure, meaning nearly two-thirds of their daily tasks are already being performed, at least in part, by AI in professional settings. The leading automated task is preparing reports, illustrating data graphically and translating complex findings into written text. In other words, this is the kind of work junior analysts spend most of their days doing.
Arts and media fare little better. The sector shows meaningful theoretical exposure, as large language models can in principle handle the lion’s share of tasks, though observed usage still lags behind capability. The gap is narrowing, however, and the direction of travel is unambiguous.
Here is the sting in the tail. The workers most exposed to AI disruption are not, as popular mythology suggests, low-paid drudges. They are older, better educated, more likely to be women and considerably better paid, earning 47 per cent more per hour on average than their least-exposed counterparts. Graduate degree holders are nearly four times as prevalent in the high-exposure group. The creative professional, the senior analyst and the market researcher with an MBA are precisely the people who should be paying attention.
“We’re not talking about the checkout operator,” the paper implies. “We’re talking about the account planner.”
The most alarming signal in the data concerns not those already in jobs, but those trying to enter them. Among workers aged 22 to 25, hiring into highly exposed occupations has slowed measurably since the release of ChatGPT in late 2022. There has been a 14 per cent drop in the job-finding rate, a figure the authors describe as “just barely statistically significant.” Young people are, in effect, finding the door to exposed professions quietly closing. Whether they are staying in education, taking different jobs or simply giving up is not yet clear.
For a bright graduate eyeing a career in market research or media production, this is not merely an academic data point. It is a flashing amber light.
The paper is careful about what it does not find. Unemployment among highly exposed workers has not risen in any statistically meaningful way since the ChatGPT era began. The apocalypse has not arrived. Even in the Computer and Math category, the most theoretically exposed of all, Claude currently covers just 33 per cent of tasks in practice. The gap between what AI can do and what it actually does at scale in professional workflows remains vast.
Think of it less like a tsunami, the authors suggest, and more like a slowly rising tide. The internet did not destroy journalism overnight. It took 20 years and the collapse of a generation of classified advertising revenue. The China trade shock also took decades to fully register in unemployment statistics, and economists are still debating the numbers.
What does this mean for the luvvies, the admen and the pollsters? The honest answer is: not much yet, but watch this space. AI is already doing the grunt work, including data summaries, draft press releases and boilerplate creative briefs. The question is whether it stops there or continues climbing the value chain.
The authors are building a framework to track exactly that and promise to update it as new data arrives. If the tide does come in, they want to see it coming before the sandcastles are already gone.
For now, the creative industries can breathe, but perhaps not too deeply. The machine is not at the door. It is already at the desk.
