MAM
NRS 2005 findings to be released on 8 June
MUMBAI: The National Readership Survey (NRS) 2005, the world’s largest readership study covering 2,61,000 respondents has been completed and the findings of the same will be released on 8 June in Mumbai.
The NRS 2005 is the only readership survey to provide a triple assurance for reliable readership estimates in terms of stronger management control at NRSC by appointing a full time research professional at NRSC, an expert technical adviser and a leading audit firm – Ernst & Young to conduct independent quality checks on execution of NRS 2005.
Also, in order to ensure accountability, a single research agency – AC Nielsen conducted the study. Significant improvements in design and methodology has been made to yield more robust readership estimates.
The significant features of NRS 2005 are:
Increase in sample size by 32 per cent,
Increase of over 120 per cent in the number of locations
For the first time in any survey of this kind, all 536 districts in 24 states are covered,
5412 villages covered,
Each household has been selected randomly from electoral roll, not just cluster-heads,
100 per cent dedicated team of the research agency has been deployed to supervise the entire project,
Quality checks by reputed external audit firm.
MAM
Manappuram Finance appoints Sreekanth P V as group head – operations
22-year veteran from Bajaj Finance to drive efficiency and customer experience.
MUMBAI: Manappuram Finance just upgraded its operations engine because when customer delight needs turbocharging, even the gold loans get a smoother ride. Manappuram Finance Ltd has appointed industry veteran Sreekanth P V as group head for operations & customer experience at the grade of president. In his new role, Sreekanth will lead efforts to strengthen operational efficiency, enhance customer experience, streamline processes, drive service innovation and scale the company’s digital ecosystems across all business verticals.
Sreekanth brings over 22 years of experience in operations management, digital platforms, product innovation and customer experience within the financial services sector. Most recently he served as deputy executive vice president for digital platforms at Bajaj Finance Ltd, where he led the development of a unified app and web platform strategy and built a cohesive digital ecosystem.
Manappuram Finance, chairman and managing director V. P. Nandakumar said, “We are pleased to welcome Mr Sreekanth P V to the leadership team. He brings extensive experience in operations management, digital platforms and customer experience. As we continue to strengthen our operational capabilities and enhance customer engagement, his expertise will play an important role in driving efficiency, innovation and service excellence across the organisation.”
The appointment reflects Manappuram Finance’s ongoing focus on building a stronger leadership bench and elevating operational standards as the company scales its lending and customer engagement capabilities.
In a sector where every rupee counts twice, Sreekanth isn’t just joining the team, he’s the new conductor making sure the entire orchestra of loans, digital flows and customer smiles stays perfectly in tune.
