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Never underestimate the significance of creativity – Gaurav Kaushik

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Mumbai: Currently, consumer-driven marketing campaigns take further escalation by different paths of automation and creativity. No more exceptions are using only organic strategy to build a brand successfully. Possibly the peculiar campaigning is the epitome of the right blend of marketing mix. Marketing and Technology become two vital sides of the same coin, brands dynamics have changed after Covid 19, and Brands trying to be more focused and accessible to target audiences with MarTech agencies. These agencies have become key solutions to address KPIs in recent years.

Gaurav Kaushik is an entrepreneur and visionary serving as the founder and CEO of Technians, a marketing and technology Agency. With a career spanning nearly a decade, Gaurav has consistently demonstrated his expertise in guiding businesses toward digital success with positive perceptions of brand building. He is a passionate marketer, a tech enthusiast, a go-getter, a wildlife enthusiast, and a dedicated mentor, exhibiting a unique blend of qualities that sets him apart in the corporate landscape.

Under Gaurav’s adept leadership, Technians has flourished into a hub of creativity and performance, dedicated to helping brands such as HPE, Hitachi, Philips, OYORooms, Housing, TataMetaliks, JindalRealty, Faces Canada, Marvel Tea, Ananda, Campus, Vivo, Limeroad, Shein, Tresmode, Maruti Suzuki, Apollo, Max Healthcare, Canara HSBC OBC life, ICICI Bank, Carrier, tell their stories through innovative digital marketing and technology solutions.

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As a marketer, he has received numerous accolades over the last many years including Martech Conclave & Awards’23 by Transformance, Excellence in MarTech Strategy: Firmenich, Best Sales Enablement Strategy: Jindal Realty, Outstanding Use of Marketing Automation: Tresmode, MarTech Leader of the Year: Technicians, MarTech CEO Award: Gaurav Kaushik. He has achieved recognition for his leadership throughout his career. Here Indiantelevision.com exclusively interacted with Gaurav Kaushik about his vision and entrepreneurial journey. Gaurav Kaushik is a seasoned professional with a proven track record of guiding businesses towards digital success.

Here are excerpts

On Journey of Technians –

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Technians, a leading MarTech agency, emerged with a vision to redefine the landscape of digital marketing and technology solutions. Fuelled by a passion for innovation, the agency excels in brand innovation, leveraging market research, proven strategies, and cutting-edge design to transform businesses. With over 800 B2B clients, including Tata and Hitachi, and 1200+ B2C clients like OYO and Max Healthcare, Technians has earned recognition through numerous awards, showcasing its commitment to delivering impactful digital solutions.

At the core of Technians’ success is its dedication to user experience and storytelling. The agency crafts seamless digital experiences, ensuring every interaction is memorable. Through its comprehensive range of services, including integrated marketing and digital solutions, Technians stands as a trusted partner in the dynamic digital landscape, consistently achieving excellence and setting brands apart in the crowded online marketplace.

On differentiated USP of the Technians

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Establishing meaningful connections within the field, seeking mentorship, and engaging in communities can provide invaluable knowledge and open doors to opportunities. Furthermore, never underestimate the significance of creativity. In marketing, the ability to generate fresh ideas and think innovatively is paramount. Nurturing your creative instincts can be the key to standing out in this dynamic field, where originality often leads to success.

On Segmentation of the services

Within a MarTech agency, segmenting services into agencies, studios, and technology provides a strategic benefit. Agencies are responsible for client strategy and coordination, while studios are responsible for creative execution and technology is responsible for designing and implementing cutting-edge solutions. This division improves the MarTech agency’s capacity to meet a wide range of client requirements by assuring specialised experience in each subject and offering comprehensive, creative marketing technology solutions.

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On Content Management System and client’s expectations on the pitching campaign

Although a content management system (CMS) is extensive in handling many content issues, some clients may believe that it is only designed for brand campaigns. It’s important to note, however, that a CMS isn’t only for brand campaigns; it’s a versatile tool for managing content kinds across blogs, websites, e-commerce, internal systems, and more. Client education on the CMS’s enormous potential helps to erase any stigma and demonstrates its applicability beyond marketing campaigns.

On transformational campaigning of FMCG and luxury brands

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Marketing for FMCG (Fast-Moving Consumer Goods) and premium firms during times of upheaval requires a sophisticated strategy. FMCG places a premium on accessibility, value, and convenience, frequently leveraging social media, influencers, and personalized content. Luxury brands, on the other hand, emphasis exclusivity, narrative, and emotional connections via high-quality images, experiential marketing, and crafted brand experiences. Understanding the unique consumer behaviours and ambitions in each industry is critical for developing bespoke marketing plans that engage with their intended audiences in the midst of these dramatic transformations.

On ethical campaigning and regulations

Yes, a volunteer regulator may play an important role in guaranteeing ethical advertising and marketing campaigns. While legislative frameworks exist, a volunteer regulator offers an extra degree of monitoring, promoting industry adherence to ethical norms. This authority may set norms, monitor adherence to ethical practices, provide direction to businesses, and create a venue for resolving ethical problems, creating better responsibility and confidence in the advertising sector.

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On target audience

Because we serve a diverse clientele, our goal for the next few years is centered on technical innovation and diversity. We want to employ new technology to build solutions that are accessible, user-friendly, and suited to specific requirements. Our vision includes a dedication to continual improvement, flexibility to changing trends, and a focus on improving user experiences.

On demographics and ROI of the Campaign –

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Setting defined KPIs that are linked with goals, using data analytics to monitor success against those targets, and modifying tactics based on real-time insights are all necessary for growing campaigns across varied populations.

On existing cut-throat competition in creative agencies

The artistic and creative digital services business is extremely competitive, with constant innovation and shifting trends. Due to the quick rate of technology improvements, changing customer preferences, and the continual need to offer innovative and entertaining content, cutthroat competition is common. To distinguish out in this intensely competitive world, staying ahead needs ongoing creativity, agility, and tireless pursuit of delivering outstanding value to clients.

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On upcoming plans for Technians

Technians is extending its services and technological capabilities. To properly position our agency, we prioritise breakthrough technology solutions, client-centricity, thought leadership, brand uniqueness, and deliberate market development.

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MAM

BLR Airport Launches ‘Connections’ Service to Ease Transit Travel

New initiative targets smoother transfers as Bengaluru hub traffic rises 30 per cent.

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MUMBAI: Missed connections may be a traveller’s nightmare but Bengaluru is trying to make them a thing of the past. Kempegowda International Airport Bengaluru (BLR Airport) has rolled out ‘Connections by BLR’, a new transfer programme designed to take the friction out of connecting journeys. Built around three pillars ease, efficiency and experience,the initiative aims to simplify what is often the most stressful leg of air travel.

The move comes as transfer traffic at BLR Airport climbs sharply, up more than 30 per cent year-on-year. Transfers currently account for around 15 per cent of total passenger traffic and are projected to touch 20 per cent by 2026, signalling a clear shift in how the airport is positioning itself within airline networks.

At its core, the programme focuses on making navigation intuitive and downtime more comfortable. Dedicated transfer desks have been set up across terminals, supported by colour-coded wayfinding blue and yellow signage designed for quick recognition. Inter-terminal movement is being streamlined through complimentary shuttle services with predictable wait times, while designated transfer zones aim to reduce passenger confusion.

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Beyond logistics, the airport is leaning into experience. Travellers in transit now have access to a wider choice of lounges, curated retail and food and beverage options, as well as sleeping pods for short stays. For longer layovers, transit hotels in both Terminal 1 and Terminal 2 offer boutique in-terminal accommodation, an increasingly sought-after feature as global travel patterns evolve.

The timing is strategic. BLR Airport now connects to 114 passenger destinations 80 domestic and 34 international with key routes spanning Delhi, Mumbai, Kolkata, Hyderabad and Pune domestically, and Singapore, London Heathrow, Dubai, Abu Dhabi and Kuala Lumpur internationally. Recent additions such as Hindon, Bidar and Silchar within India, alongside Dammam, Hanoi and Riyadh overseas, are further expanding its reach.

Infrastructure is also catching up with ambition. Developments including the West Cross Taxiway, Terminal 1 refurbishment and Terminal 2 expansion are laying the groundwork for higher capacity and smoother operations critical for any airport aiming to become a serious transfer hub.

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Bangalore International Airport Limited chief operating officer Girish Nair framed the initiative as both a response to demand and a forward-looking play. He pointed to the growing depth of the airport’s network and the opportunity to build a more reliable transfer ecosystem that benefits both passengers and airline partners.

In an era where travel is as much about transitions as destinations, BLR Airport is betting that a seamless connection might just be the journey’s most important upgrade.

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