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#Whattheblack : Colgate’s charcoal toothbrush

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MUMBAI: Have you ever seen a black egg, black newspaper or a black toothbrush?  If not, then behold, Colgate-Palmolive (India) has launched a Colgate SlimSoft Charcoal toothbrush. Yes, charcoal.

 

The country’s first and only toothbrush with bristles infused with Charcoal is based on the key Indian insight of the traditional oral care benefits of charcoal. The launch is focused towards growing Colgate’s leadership in the toothbrush category, with the present market share of 43.6 per cent (YTD June 2014).

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However, what is more interesting is the buzz created on the digital medium before the big announcement.

 

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With the advent of new tools of communications, the digital media channel has increasingly become an integral part of the communications mix for brands today. The platform brings an opportunity to build lasting relationships with consumers, who could become the most vocal champions or brand advocates. So, for a brand with a great product or service, consumers are curious about it and often reach out through the social media.

 

The #whattheblack campaign, launched a few days before the announcement, was a unique approach to bring alive a category that often witnesses feature related communication. Going beyond traditional marketing techniques, through this campaign Colgate reached out to netizens for building advocacy. “For the first time the digital medium was innovatively used to launch a new product – through teasers, user generated content, creating conversations,” says the Colgate spokesperson.

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The campaign was conceptualised by Red Fuse Communications, WPP’s full-service integrated global agency dedicated to serving all of Colgate-Palmolive’s brands worldwide, and was executed by Candid Marketing.

 

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The insight which went into it was that toothbrush has traditionally been a low involvement category. Consumers don’t think or talk about it to others and the concept of word-of-mouth publicity has been non-existential in this category. However, with the launch of the new Colgate Slim Soft Charcoal toothbrush, unique opportunities have opened up, feels the brand and the agency.

 

Black bristles in a category associated with white bristles is highly disruptive and this presented Colgate with an opportunity of creating brand visibility and advocacy through disruptive communication techniques. “To bring this alive, the approach was to generate curiosity and intrigue amongst the key opinion leaders. The objective of the campaign was to create schema disruption, leveraging the colour black. This was achieved by turning every day white items – such as eggs, newspapers, tissues – into black,” highlights the spokesperson while adding that the items were sent out on different days to media and key opinion leaders such as marketing professionals and bloggers across key metros without any mention of Colgate or the toothbrush. On the last day, the brand was revealed elaborating that the personal toothbrush has now turned black as well.

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All the campaign elements were tagged with the hashtag #whattheblack to further amplify visibility on digital platforms such as Facebook, Twitter and blogs. The campaign moniker #whattheblack through the digital platforms further assisted in developing user generated content.

 

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The campaign that was initially targeted towards 200 opinion leaders got amplified to 23.8 million consumers, a never before witnessed in this category.

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Brands

Info Edge reshuffles senior roles, Ambrish Singh to 99acres, Bhisham Dhingra to lead Shiksha strategy

Leadership changes at Shiksha and 99acres aim to drive sharper growth focus

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MUMBAI: Info Edge (India) Limited has approved an internal reorganisation of its education and real estate verticals, setting the stage for leadership changes aimed at sharpening execution and accelerating growth. The move, cleared by the board on April 14 through a circular resolution, will come into effect from May 1, 2026.

The restructuring impacts the company’s Shiksha and 99acres businesses, two key pillars in its portfolio, and involves role changes for senior management personnel. As part of the reshuffle, Ambrish Kumar Singh, previously executive vice president and head of sales and customer delivery for Shiksha, has been redesignated as executive vice president and head of sales and sales enablement at 99acres. A long-time company leader since 2003, Singh is expected to focus on boosting business performance, strengthening client relationships and building high-performing teams in his new role.

Meanwhile, Bhisham Dhingra, who led sales and customer delivery at 99acres, will now take on an expanded mandate as head of sales, strategy and client delivery for Shiksha. With over two decades of experience across global and Indian organisations, Dhingra will spearhead growth strategy, corporate sales and client engagement for the domestic education vertical.

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Both executives will continue as senior management personnel, albeit with revised responsibilities aligned to the company’s broader restructuring goals.

Info Edge said the changes are part of ongoing efforts to leverage leadership expertise across business lines and improve operational effectiveness. The company added that the reshuffle is designed to drive stronger outcomes by aligning talent with evolving business priorities.

As Info Edge continues to fine-tune its structure, the latest leadership moves suggest a clear intent to keep its core platforms nimble, competitive and ready for the next phase of growth.

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