MAM
McCann WorldGroup tops The Gunn report from India
MUMBAI: McCann WorldGroup (Mumbai) tops the agency list for 2014 with 13 awards as per The Gunn Report, which is a global round-up of the creative performance of the advertising industry.
JWT India (Mumbai) comes in second with eight awards while Ogilvy & Mather (Mumbai) and Taproot India (Mumbai) tie for the third spot with five awards each.
The fifth spot sees a tie between Grey WW (Mumbai) and Happy Creative Services (Bengaluru) with three awards each.
On the global front, USA retains its top spot. UK follows in second, with Brazil at number three.
The Gunn Report is compiled on the basis of awards won in that year. The report looks at the overall performance in the year January to December and is based on the results of 45 global, regional and national creative award contests.
MAM
Manappuram Finance appoints Sreekanth P V as group head – operations
22-year veteran from Bajaj Finance to drive efficiency and customer experience.
MUMBAI: Manappuram Finance just upgraded its operations engine because when customer delight needs turbocharging, even the gold loans get a smoother ride. Manappuram Finance Ltd has appointed industry veteran Sreekanth P V as group head for operations & customer experience at the grade of president. In his new role, Sreekanth will lead efforts to strengthen operational efficiency, enhance customer experience, streamline processes, drive service innovation and scale the company’s digital ecosystems across all business verticals.
Sreekanth brings over 22 years of experience in operations management, digital platforms, product innovation and customer experience within the financial services sector. Most recently he served as deputy executive vice president for digital platforms at Bajaj Finance Ltd, where he led the development of a unified app and web platform strategy and built a cohesive digital ecosystem.
Manappuram Finance, chairman and managing director V. P. Nandakumar said, “We are pleased to welcome Mr Sreekanth P V to the leadership team. He brings extensive experience in operations management, digital platforms and customer experience. As we continue to strengthen our operational capabilities and enhance customer engagement, his expertise will play an important role in driving efficiency, innovation and service excellence across the organisation.”
The appointment reflects Manappuram Finance’s ongoing focus on building a stronger leadership bench and elevating operational standards as the company scales its lending and customer engagement capabilities.
In a sector where every rupee counts twice, Sreekanth isn’t just joining the team, he’s the new conductor making sure the entire orchestra of loans, digital flows and customer smiles stays perfectly in tune.
