MAM
Fareed Jawad is VP and principal product architect at Freecharge
New Delhi: Fareed Jawad has been appointed the principal product architect and vice president (VP) payments at digital payments platform Freecharge. In his new role, Fareed’s mandate will be to build payments technologies at Freecharge. Additionally, he will lead the efforts on building technologies for solving the unique payments problems in India.
Freecharge is on a mission to build the world-class payments ecosystem for merchants and customers. The company seeks to work collaboratively with various innovators and emerging FinTech players to implement the most reliable and frictionless payment method and Fareed will be instrumental in driving this with the senior leadership team at Freecharge.
Prior to his appointment at Freecharge, Fareed most recently served as principal product architect at Amazon India, where he was responsible for building the core payment processing infrastructure for the organization. Before joining Amazon, Fareed was with Flipkart as director for Product Management and was part of the core team that launched PayZippy.
“Fareed’s appointment reaffirms Freecharge’s commitment to hiring the industry’s best talent. We are on a cusp of a revolution to accelerate the FinTech capabilities in India. We look forward to Fareed’s contribution in strengthening our technical expertise and payments capabilities with his in-depth understanding of payments sector. Fareed will be responsible for developing products for customers and merchants both online and offline, in line with our vision to be the digital OS for the payments business in India.” said Freecharge COO Govind Rajan.
Fareed has been in the payments industry right from the earliest payment gateways with VeriFone in the US. He has also been part of large payment processors like Moneris Solutions in Canada and eFunds/FIS where he helped enhance the acceptance and issuance platforms for Chip Card processing.
Jawad said “Freecharge is one of the most exciting brands in the digital payments sector today and I am happy to be part of this growth journey. I look forward to creating core payment assets that will help our customers experience a frictionless payments ecosystem in the country and establish FreeCharge as the leader in the Payments space.”
Fareed has a bachelors degree in Computer Science Engineering from Dayananda Sagar College of Engineering, Bengaluru.
Brands
Ather Energy doubles service network to 500 centres nationwide
EV maker scales support alongside growth to keep riders on the road
MUMBAI: Ather Energy is quietly building more than just scooters. It is building the backbone to keep them running.
The electric two-wheeler maker has expanded its service network to 500 authorised centres across India, nearly doubling its footprint in a year from 277. The move mirrors its growing retail presence and signals a clear focus on one often overlooked part of EV ownership, what happens after the purchase.
From the outset, Ather has prioritised service support in every city it enters, aiming to make ownership as smooth as the ride itself. Its Gold Service Centres bring in upgraded customer lounges, modern equipment and processes designed to make servicing more transparent and reliable.
Speed, too, is part of the pitch. Through its ExpressCare initiative, riders can get periodic maintenance done in about an hour, now available across 82 centres, turning what used to be a chore into a quick pit stop.
Ather Energy chief business officer Ravneet Singh Phokela said, “Crossing 500 service centres is an important milestone as we scale across the country. Reliable after-sales support is central to the ownership experience, and our focus remains on consistent service quality and accessibility.”
The expansion comes as demand grows for models like the Ather 450 and the Rizta, which have helped the company reach a broader set of riders across metros and emerging cities alike.
Alongside servicing, Ather continues to power up infrastructure through the Ather Grid, now one of the largest fast-charging networks for two-wheelers, with over 4,300 charging points.
With plans to scale further and deepen its presence, Ather’s approach is clear. Selling the scooter may start the journey, but keeping it running smoothly is what sustains it.
