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Shopmatic’s user base swells to over 10000 within five months since launch

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MUMBAI: With the current trend to digitize businesses gaining increasing mileage, Singapore-based e-commerce company, Shopmatic, which provides a platform for merchants to take their business online, has achieved tremendous growth within just five months since its launch. It has reached its first milestone with 10,000 online store owners choosing Shopmatic’s services to engage and expand their customer base.

Launched in October 2015, Shopmatic helps merchants and individuals handle the full spectrum of what is required to grow their business online, from developing a webstore to listing it on marketplaces, and promoting it on social channels, along with helping with insights on how to sell online. Within a month of launching operations, Shopmatic tied up with Confederation of All India Traders (CAIT) to help its almost 6 crore merchants digitize their offline businesses. Earlier this year in January, Shopmatic signed a deal with online payments giant PayPal to enable its merchants to expand their global sales. The move also marked PayPal’s first tie-up with an Indian partner. All these tie-ups have been instrumental in helping the e-commerce company reach its first milestone.

Commenting on these growth numbers, Shopmatic Group CEO Anurag Avula said, “We are quite happy with this progress as this confirms that we are heading in the right direction. These numbers are also a reaffirmation of the surging confidence of small merchants in tapping the online ecosystem for increasing their consumer base on both the national and global front.”

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Meanwhile, to enable easy payments and delivery solutions to the target consumers of online businesses, the e-commerce business-enabler has recently tied up with India’s payment getaway solution and mobile wallet, Citrus Pay. On the logistics front, Shopmatic has made strategic partnerships with local and global logistics players like Delhivery.

Since its inception, Shopmatic has been offering a revolutionary, all-in-one e-commerce solution that enables business owners to build and manage their businesses online, commission-free. This means they do not have to rely on commission-based marketplaces, which can charge up to 15% for each transaction. Shopmatic’s key features include:

• Compelling web presence with attractive store fronts;
• Seamless integration with local and international payment gateways;
• Tie-ups with logistics partners, enabling automated shipping;
• Facilitated listing across multiple marketplaces and social channels, such as Facebook;
• Organized dashboard with data insights and inventory management;
• Simple pricing with no hidden fees. All packages come with a one-month free trial;
• Customized solutions to service entrepreneurs, assisting them in promoting and selling their services to a wider customer base.

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By offering comprehensive service offerings that help businesses establish an online presence as per their relevant market and target audience, Shopmatic is taking the right measures to ensure entrepreneurs do not miss out on the potential that the burgeoning virtual ecosystem promises today.

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Maharashtra panel orders Lodha to refund Rs 5 crore to homebuyers

Consumer court flags unfair practices in long-running property dispute case

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MUMBAI: In a sharp rebuke to one of India’s biggest real estate players, the Maharashtra State Consumer Disputes Redressal Commission has directed Macrotech Developers to refund nearly Rs 5 crore to a senior citizen couple, Uttam and Anindita Chatterjee. The ruling, delivered on March 13, 2026, calls out the developer for “deficiency in service” and “unfair trade practices”, bringing closure to a dispute that has stretched over a decade.

The case traces back to 2015, when the couple booked a 3-BHK flat at World Towers in Lower Parel for Rs 12.22 crore, with possession promised within a year. What followed was a series of changes that complicated matters. After deciding to exit the project, they were persuaded to shift to a 4-BHK in another development priced at Rs 8 crore, with delivery scheduled for 2018. However, within months, the price was allegedly increased to Rs 10 crore. After demonetisation reshaped the market, similar flats were reportedly being offered at lower prices, but the couple were not given the benefit.

Despite paying over Rs 2.83 crore, the couple neither received possession nor clarity. Instead, in 2018, the developer unilaterally cancelled the booking, retained part of the amount as earnest money, and argued that the buyers were investors rather than consumers. The commission rejected this claim, observing that casual references to “investment” do not take away consumer rights when the purchase intent is residential.

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The bench also held that the developer could not penalise buyers for payment delays while failing to meet its own delivery commitments. It noted the lack of formal documentation for revised terms and termed the prolonged retention of funds without delivering a home as exploitative.

As part of its order, the commission directed the developer to refund Rs 2.83 crore paid by the couple, along with interest at 10 per cent per annum, amounting to around Rs 2.12 crore. In addition, Rs 1 lakh has been awarded for mental agony and Rs 50,000 towards litigation costs, taking the total payout to over Rs 5 crore. The developer has been asked to comply within two months.

For now, the ruling serves as a reminder that in real estate, shifting terms and delayed promises can carry a significant cost.

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