Broadband
Ofcom to release terrestrial TV spectrum for mobile broadband services in UK
NEW DELHI: Even as the dispute about Defence releasing spectrum continues in India, mobile broadband services in Britain will get a boost with British telecom regulator Ofcom releasing some digital terrestrial spectrum.
The strategy of Ofcom is to ensure that UK’s network operators can continue to deliver mobile broadband using some of the frequencies used for digital terrestrial TV services such as Freeview, and wireless microphones. Ofcom said these frequencies make up the 700 MHz frequency band.
Ofcom CEO Ed Richards said, “This important decision ensures that we are making the raw materials available with which investors and companies can build the services which will support the digital economy of the future.”
Ofcom said that viewers can continue to enjoy the free-to-view TV services without another switchover. Ofcom is keeping a target of 2022.
Ofcom will ensure that users — theatres, sports venues and music events – of wireless microphones will have access to airwaves to deliver cultural benefits.
Some industry reports predict that demand for mobile data could be 45 times higher by 2030 than it is today.
In October, Ofcom has already invited potential bidders to comment on proposals for auction of spectrum in the 2.3 GHz and 3.4 GHz bands, which is expected to take place in late 2015 or early 2016.
The company has identified a number of frequency bands that wireless microphones could potentially use. Working with the PMSE community, Ofcom will confirm what spectrum will be available to them next year.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
