Broadband
Motorola launches wireless b’band solution
NEW DELHI:Multinational telecom major Motorola launched today its wireless broadband solution here.
The company introduced products at a time when the broadband segment is set to boom after the government has thrown open to the private players under the new broadband policy, a Press Trust of India report stated, adding 20 million broadband subscribers and 40 million Internet subscribers are
expected by the year 2010.
Motorola Canopy sales director for Asia, Dennis Stipati, said at the launch, “The company is currently carrying out trial runs with major telecom carriers of the country for its broadband products. Our solutions can offer high speed, scalable, cost effective and easy to install wireless braodband services in India after they have rolled their products in 85 countries.”
However, the company officials declined to disclose the names of the telecom carriers with whom they were negotiating for solutions. They also did not disclose any business projections for the current and next financial year.
Motorola is primarily looking at four business segments to market its products– large telecom carriers, wireless internet service providers, government sector under e-governance programme and corporates.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
