iWorld
Modi says telcos must provide high level of consumer satisfaction
UMBAI: Prime minister Narendra Modi said that telecom service providers must provide a high level of consumer satisfaction and their resolutions should be based on the latest technological solutions. Modi said this while presiding over the 29th meeting of ‘Pragati’ — the ICT-based, multi-modal platform for proactive governance and timely implementation.
A statement from the PMO quoted Modi as saying, “The Prime Minister said that resolution of issues related to the telecom sector should be based on latest technological solutions. He emphasised that service providers must provide a high level of consumer satisfaction.”
According to the reports, Modi reviewed the progress of eight important infrastructure projects in the railway, urban development, road, and power and coal sectors. These projects are spread over several states including Uttar Pradesh, Jammu and Kashmir, Haryana, Gujarat, Maharashtra, Karnataka, Jharkhand, Odisha and West Bengal
Reviewing the Pradhan Mantri Khanij Kshetra Kalyan Yojana, Modi noted that “significant resources are now available to several mineral bearing districts” and directed the officials to utilise the funds in a way that they bring “ease of living” to the people of these districts.
e-commerce
Instamart gold dig event at Hussain Sagar goes viral
Hyderabad activation ties to gold price lock offer ahead of Akshaya Tritiya
MUMBAI: All that glitters isn’t just gold, it’s also great marketing. A quirky on-ground activation by Instamart at Hussain Sagar Lake has turned into a viral spectacle, with videos of people digging for gold coins flooding social media feeds this week. The campaign, executed in collaboration with Moms, transformed a patch of the city’s iconic lakefront into what online users quickly dubbed a “mini gold rush”. Armed with spades, participants dug through a mud-filled pit in search of hidden gold coins, an activity that drew crowds, cameras and plenty of commentary online, ranging from amused disbelief to outright fascination.
At the heart of the frenzy was a promotional push for Instamart’s ‘Gold Price Lock’ feature, which allows users to secure prevailing gold rates between April 10 and April 16 and complete their purchase later during Akshaya Tritiya, a period traditionally associated with high gold buying. The mechanic cleverly blended physical participation with digital conversion, turning curiosity into a potential transaction.
Branded as ‘Gold Diggers’, the activation leaned into gamified engagement. Those who struck lucky walked away with coins, those who didn’t were nudged with a simple message: lock the price now, buy later. The result was a steady stream of footfall and a surge in user-generated content, as onlookers and participants alike documented the spectacle.
The timing is significant. India remains one of the world’s largest consumers of gold, with demand peaking around Akshaya Tritiya. Data from the World Gold Council suggests the festival alone accounts for roughly 25–30 tonnes of gold purchases annually, making it a high-stakes window for brands looking to tap into consumer sentiment.
As the ‘Gold Price Lock’ feature remains live until April 16, the campaign has already done its job turning a simple product feature into a citywide moment. Because sometimes, the quickest way to get people talking about gold isn’t to sell it, it’s to make them dig for it.
