iWorld
Kelly Day shares her views on Prime Video’s customer-first strategy globally
Mumbai: In a fireside conversation at APOS Bali (Indonesia) 2023, created and curated by Media Partners Asia (MPA), Prime Video VP international prime video Kelly Day shared her views on Prime Video’s customer-first strategy globally. “As a customer-first organization, delivering great content selection, convenience of accessing the expansive content offerings and customer value, act as the major differentiators for Prime Video globally. Our mission is to become the one-stop entertainment destination, a place where customers can find all of their video entertainment under one roof, be it content produced by us or by other studios, content from our partners such as Paramount+, HBO Max, Starz, BritBox, accessible through Prime Video Channels, or titles to rent or buy via our TVOD Store; or fast channels, linear channels, AVOD channels that we have in many locales. So, we’re really trying to deliver the maximum selection possible.”
Underscoring the investments Prime Video has made on behalf of customers worldwide, Kelly went on to share that since early 2022, Prime Video has been delivering even more variety and value through Original content, having launched 280 local Original titles across 25 countries. The service is further complementing this by bringing an incredible selection of content to the service through TVOD and Channels, with over 500 channels partners around the world, delivering incredible value to customers.
On the importance of building local content offerings, Day shared, “We do not want our customers to see Prime Video as one homogenized, global service. For each of our geos, we want customers to consider it as a local experience, but with all the benefits of getting a credible technology platform, with great global Originals and other acquired content. Japan and India are two great examples where we have deeply invested in building an extensive array of local, authentic content that resonates with the customers.”
Talking about the role of international content as a growth engine, Day elaborated, “Original content is a key pillar of growth. Over the last few years, we have invested in a lot in our big/key tentpoles, The Lord of the Rings: The Rings of Power, The Wheel of Time, Reacher, Citadel, and Jack Ryan, and these titles really resonate with our Prime customers globally and we see these working in almost every country around the world. That’s really what brings people into Prime Video, and once we have them engage with the service, then there is so much more that they can explore, whether it is licensed content such as Yellowstone or The Last of Us or Barbie or Super Mario Bros. Movie. And that is what we are really focused on trying to provide at Prime Video – a very personalized and engaging experience so that whenever customers come to the service, they are always going to find something that works for them, that they want to watch.”
“We see the APAC region offering an incredible subscriber growth opportunity with the high-quality content engine we are developing across Asia. Be it Japanese Originals, Indian movies and series, Korean dramas, and much more, all this is resonating with customers not only in the local markets but across the world. Not just Asia, international content from Spain and Argentina is increasingly becoming popular with customers, including English-speaking markets such as the US, Canada, the UK, and Australia, to name a few. Customers from these locales are truly embracing the authentic, engaging, quality storytelling coming from all over the world.”
Identifying Japan and India as the key growth drivers in the region and the potential in the Asia Pacific region, Kelly said, “We are relatively new in Southeast Asia and are in different phases of maturity in different countries. Japan is one of our most mature locales, India has been a huge growth driver over the last couple of years, in other markets we are just getting started, but we are incredibly excited by the opportunity here.”
Day signed off by saying, “We really want to be a singular entertainment destination where customers can find amazing content at an incredible value, great price, in the convenience of really having one place to go. We want to deliver a very personalized experience with an easy to use, single billing application that just makes it easy for customers to navigate everything that’s out there and find something worth watching.”
iWorld
JioHotstar enters micro-drama space with 100 shows under Tadka banner
Short-form push targets 300M users as content meets commerce in new format
MUMBAI: JioStar has made a bold play in India’s fast-growing micro-drama space, rolling out over 100 short-form shows under its new Tadka banner on JioHotstar, timed with the massive viewership surge of the Indian Premier League 2026.
The scale of the launch signals clear intent. Rather than testing the waters, the company has dived in headfirst, releasing a wide slate of content on day one. Each show is designed for quick consumption, with episodes running 60 to 90 seconds in a vertical format tailored for mobile-first audiences.
The move comes as India’s micro-drama market, currently valued at around $300 million, is projected to grow tenfold to over $3 billion by 2030. Globally, the format has already proven its mettle, with China’s micro-drama sector recording explosive growth in recent years.
What sets this rollout apart is its built-in monetisation strategy. The shows are free to watch and ad-supported, with brand integrations woven directly into storylines from the outset. It reflects a broader shift where content and commerce are increasingly intertwined, rather than operating in silos.
The timing is equally strategic. With more than 300 million users already tuning in for IPL action, JioHotstar is effectively turning cricket’s biggest stage into a discovery engine for its new format.
The company is not entering an empty arena. Early movers like Kuku TV, MX Player and platforms backed by Zee Entertainment Enterprises have already laid the groundwork, building audiences and validating demand for snackable storytelling.
Now, with scale, distribution and advertiser interest aligning, the big players are stepping in. For JioStar, Tadka may well serve as a proving ground for the next evolution of digital entertainment, where every minute counts and every second sells.
If the bet pays off, India’s next big content wave might just arrive in under 90 seconds.
