Broadband
Jio GigaFiber to cost Rs 600 a month for 50 Mbps: Reports
MUMBAI: The upcoming Jio GigaFiber broadband service has been the star of the Indian tech scene ever since it was launched under the public beta mode. As per reports, the base plan will offer speeds of 50Mbps and will be available for Rs 600 per month. The 100Mbps plan that has been available to Preview subscribers is expected to cost Rs 1000 per month. This will enable GigaFiber to gain a huge advantage over rival operators and draw more subscribers. A few months ago, the Triple Play Plan was also revealed costing Rs 600 per month and offering 100 GB data per month at 100Mbps speed. Jio is also likely to provide additional access to Jio’s HomeTV service which is expected to be its foray into the DTH sector. It will also offer access to a landline connection which will enable free voice service. Initially, Jio had only one plan that offered a 100Mbps connection under the preview offer in which the users would have to pay Rs 4500 as security deposit and they could access data for free. However, a few months ago, many subscribers reported that they were getting the GigaFiber connection with a security deposit of Rs 2500. With this plan, subscribers are only able to get speeds of 50Mbps and are restricted to a single-band router. Jio hasn’t declared the official prices yet, but according to reports many are expecting GigaFiber to be extremely affordable, undercutting all existing broadband operators with a strong pricing strategy. Reliance is expected to officially announce its plans within a few weeks.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
