Broadband
India among top three data consuming countries in APAC
NEW DELHI: Around 77 per cent of internet users in India can access the web via a mobile device. In fact, smartphone use in the Asia Pacific region continues to grow at a pace on par with the rest of the world, with page-view volume on mobile websites and apps approaching global averages.
According to the APAC State of Mobile Advertising report from Opera Mediaworks in partnership with the Mobile Marketing Association, India, Indonesia, Vietnam and the Philippines, countries which Opera refers to as the “P4” (Power 4) sub-region has seen a dramatic 545 per cent increase in smartphone adoption since 2013, making it one of the fastest growing sub-regions in the world.
The findings in the report are based on Q2 2015 data from 400 million unique users on the Opera Mediaworks platform.
The P4 countries represent less than half (43 per cent) of the population of Asia, account for less than 30 per cent of regional internet users – and yet over 76 per cent of these users access the internet via mobile.
Mobile growth can largely be attributed to the rapid adoption of Android devices. In the second quarter, the Android operating system took the no. 1 position in market share of impressions served to mobile devices, accounting for more than 60 per cent of traffic in APAC and over 55 per cent in India.
There is high demand for and rapid adoption of mobile video-ad units across the region. The ratio of video-ad impressions served in India is 0.68:1, which is higher than the average across Asia.
“India remains one of the most exciting markets in Asia when it comes to smartphone adoption and rapid shift of consumers to make mobile as primary screen. Mobile advertising, on the other hand, is highly underrepresented in India and there is massive opportunity for advertisers to connect with the prime prospects, deliver rich and meaningful experiences at a time and place when it matters the most,” said Opera Mediaworks MD Asia Vikas Gulati.
Key highlights from the State of Mobile Advertising report:
Demographics and behavior of the average mobile users in India:
. Male users dominate across the region; in India, 9 out of 10 mobile users are male.
. Indian users are overwhelmingly young; the average user age is under 23. Also, 50 per cent are between 18-23 years old.
. The most visited mobile sites and apps by users in P4 region are in the Social Networking category. However, Indian users are more drawn to sites and apps that serve music, video, media & entertainment content followed by technology content.
. The top three countries in the P4 region in terms of data consumption are Vietnam, Indonesia and India. The average data consumption in these countries respectively is around 90, 65 and 60 MB per month.
Revenue winners and emerging mobile ad formats:
. Business, Finance & Investing publishers fared well, accounting for a whopping 42 per cent of revenue paid to mobile publishers across the P4 region.
. In India, Social Networking sites and apps provided the highest number of impressions for advertisers, followed by News & Information and Sports category. However, the highest eCPMs were earned by News & Information publishers.
. The impressions of advertising on Communication Services is much higher than global average by and as much as 15x higher for revenue.
“Opera Mediaworks represents almost 50 per cent of audience share of the market in India. We are making significant investments to grow the ecosystem, share insights on consumer behaviour and trends in mobile content consumption to help marketers better leverage the mobile opportunity,” Gulati added.
“Collaborating with members of the mobile marketing ecosystem has always been the key to building knowledge and capabilities amongst this the region’s marketers, and the MMA is very excited to partner with Opera Mediaworks on their State of the Mobile Advertising Report. We believe marketers in Asia are best positioned to be leaders in global mobile innovation, building campaigns that harness the potential of the medium and the mobile audience. Opera’s stunning data proves that the future of mobile lies in Asia,” said Mobile Marketing Association APAC managing director Rohit Dadwal.
Broadband
ACT Fibernet elevates Aditya Singh to chief customer experience officer
Former senior vp to drive service, retention and delivery revamp
BENGALURU: ACT Fibernet has elevated Aditya Singh to chief customer experience officer, effective 1 January, 2026, as the broadband provider seeks to tighten its grip on service quality in an increasingly competitive market.
Singh, who previously served as senior vice-president – customer experience and loyalty at group level, will now join the executive committee and lead the company’s end-to-end customer transformation agenda.
The move gives him oversight of customer service, customer retention and service delivery, alongside a broader mandate to strengthen network resilience and field operations. The company said the reshuffle underlines its intent to deliver a “consistent, seamless and superior” experience to its 2.3m subscribers across more than 30 cities.
Headquartered in Bengaluru, ACT Fibernet, the consumer-facing brand of Atria Convergence Technologies Limited, is one of India’s largest wired internet service providers. It has built its pitch on high-speed connectivity and responsive customer support, at a time when fibre roll-outs and price wars are redrawing the broadband map.
In a statement, Singh said he was “deeply honoured” to take on the expanded brief and join the executive committee as the company sharpens its focus on simplifying customer touchpoints and turning subscribers into brand advocates.
The elevation signals a clear priority: in a crowded fibre market, customer experience is fast becoming the decisive battleground.
