News Broadcasting
HTMT hikes call centre capacity by 100 CSRs
MUMBAI:Hinduja TMT has raised the capacity of its call centres by another 100 CSRs (Customer Service Representatives) in September 2002. The ramp up comes close on the heels of a hike of 100 CSRs last month. The company currently has 280 seats operational in its call centres, according to a company release.
HTMT, which handles over 300,000 calls per month, expects the call volume to rise to about 1,000,000 calls per month in the beginning of 2003, says the release.
The company claims that the capacity of call centres has been increased because of positive client feedback. The company is now in the process of recruiting and training another 200 CSRs and has initiated services with Nortel 81C Switch with 836 ports. It also employs server -based technology where it has a capacity to handle 200 seats, the release adds.
The company claims to have successfully implemented connectivity from Bangalore to the US via a trans Pacific route.
News Broadcasting
India Today Group sweeps top honours at Ramnath Goenka Awards
Journalists recognised for fearless investigative and civic reporting.
MUMBAI: India Today Group just turned the Ramnath Goenka Awards into its own trophy cabinet because when your reporters dig this deep, even the judges have to award a clean sweep. India Today Group journalists have secured multiple top honours at the latest edition of the prestigious Ramnath Goenka Excellence in Journalism Awards, reinforcing the network’s legacy as the gold standard of Indian journalism. The awards were conferred by vice president C. P. Radhakrishnan at a ceremony held on 27 March 2026.
Sreya Chatterjee won in the ‘Investigative Reporting – Broadcast’ category for her powerful India Today TV report ‘Operation Illegals: The Alarming Rise in Bangladeshi Infiltration Across India’s Fragile Eastern Frontier’. The investigation stood out for its depth, on-ground rigour and national relevance.
In the ‘Civic Journalism – Print/Digital’ category, Sreya Chatterjee along with Arvind Ojha were honoured for their indiatoday.in report on unregulated water extraction and the ‘Tanker Mafia’ in Delhi’s Bawana Industrial Area. The story exposed critical systemic gaps and environmental challenges affecting daily life.
Additionally, aajtak.in was recognised in the ‘Investigative Reporting – Print/Digital’ category for its hard-hitting exposé ‘The Surrogate Mother Market’, which highlighted the human, legal and ethical dimensions of the surrogacy ecosystem.
India Today Group emerged as the only network honoured in Investigative Journalism across both Print/Digital and Broadcast categories. The wins reflect the strength of its multi-platform newsroom and its unwavering commitment to credible, high-impact reporting that informs public discourse and drives accountability.
In an era when speed often trumps substance, these awards remind us that the most powerful stories are still the ones dug out with courage, told with clarity, and delivered with conscience, one fearless byline at a time.
